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The Pediatric Development Center LLC
Derwood, MD | Full Time
$96k-115k (estimate)
3 Weeks Ago
Client Care Administrator
$96k-115k (estimate)
Full Time 3 Weeks Ago
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The Pediatric Development Center LLC is Hiring a Client Care Administrator Near Derwood, MD

The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front Office team and will assist in all operations related to patient care needs, managing therapists’ calendars, answering phones, and ensuring a clean and safe environment in the office. This role will communicate with therapists and the management team at PDC. The front office staff is often the first point-of-contact for patients and are expected to provide a high-level of customer service.
Additional Responsibilities
  • Answering calls and monitoring voicemails and emails; ensuring that patient needs and concerns are addressed in a timely manner.
  • Relay patient care needs and scheduling changes between the therapy staff and families.
  • Be a liaison regarding patients’ financial concerns between the billing team and families.
  • Send plans of care to community providers.
  • Manage therapists’ calendars by scheduling appointments, assisting with schedule changes, communicating and recording cancellations and schedule changes.
  • Provide translation support to families and therapists.
  • Ensure the waiting area and front office space is presentable at all time to patients.
Qualified candidates should possess the following:
  • At least 1 year of customer service/office experience
  • Bilingual and able to effectively communicate and translate Spanish
  • Ability to multi-task
  • Ability to travel between our Rockville and Silver Spring office as needed

Job Summary

JOB TYPE

Full Time

SALARY

$96k-115k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

07/21/2024

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The job skills required for Client Care Administrator include Patient Care, Customer Service, Scheduling, Front Office, Communicates Effectively, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Care Administrator positions, which can be used as a reference in future career path planning. As a Client Care Administrator, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Administrator. You can explore the career advancement for a Client Care Administrator below and select your interested title to get hiring information.

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