About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations at the Residence Inn Cincinnati Downtown, housed in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps
Residence Inn Downtown Cincinnati with Pyramid Hotel Group can mean for you! The Phelps
Residence Inn boasts 134 guest rooms and 5,039 sq ft of event space.
Overview:

The Phelps Residence Inn is looking for a talented food & Beverage manager who will oversee our Phelps Bar & Kitchen and two tiered rooftop bar.

Responsibilities:
- Oversee the daily operations of the food and beverage department, ensuring smooth and efficient service in The Phelps Bar & Kitchen and the Rooftop Bar.
- Manage and train a team of food and beverage staff, including interviewing, scheduling, and performance evaluations Etc.

- Handle all department issues in a professional manner, coach and counsel associates if applicable

- Attend all meetings such as: BEO meetings, staff and stand up meetings.
- Develop and implement strategies to maximize revenue and minimize costs
- Maintain high standards of food quality, presentation, and customer service
- Collaborate with the chef, bar manager and AGM to create policies & procedures and ensure timely delivery of food orders, door dash orders and room service.
- Monitor inventory levels and place orders for supplies as needed
- Handle customer inquiries, complaints, and feedback in a professional manner
- Ensure compliance with health and safety regulations
- Stay updated on industry trends and implement best practices

** The Phelps Residence Inn offers complimentary parking for all associates!!

Qualifications:

Requirements:
- Previous experience in hotel or hospitality industry in a food service management role
- Ability to effectively manage shifts and prioritize tasks in a fast-paced environment
- Familiarity with point-of-sale (POS) systems for order processing and cash handling
- Excellent communication skills, both verbal and written
- Strong leadership abilities with the ability to motivate and inspire a team
- Experience conducting interviews, training, and managing staff members

- Familiarity with doordash systems is a bonus

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.