Job Overview: We a

seeking a dedicated Collecti

gent to joi

• ur team. As a Collection Agent, you
• ll be responsible for managing and c
• ecting outstanding accounts re

ivable from custome

• Your primary goal wi

be to recover outs

• ding debts while maintaining pos

ve relationships with co

umers. Duties: - Contact customers to discuss overdue payments and negotiate payment plans - Perform Account reconciliation to ensure accuracy of accounts - Demonstrate professional Phone etiquette when communicating with customers - Conduct Account analysis to assess payment patterns and trends - Provide exceptional Customer service while assisting consumers with payment arrangements - Specialize in Debt collection practices to effectively recover outstanding balances - Collaborate with internal teams, including Clients, to resolve disputes Requirements: - Proven experience as a Collection Agent or similar role - Strong ability to negotiate and resolve conflicts effectively - Excellent communication skills and Phone etiquette - Exceptional Customer service skills with a focus on customer satisfaction - Experience in Commercial Collections is a plus -Computer skills including proficiency in Microsoft Office and Web-based platforms -Bilingual in English & Spanish a plus Join our team as a Collection Agent and contribute to our mission of financial health for our organization while providing excellent service to our customers. Job Type: Full-time Pay: $15.00 - $17.00 per hour Work Location: In person Job Type: Full-time Pay: $15.00 - $17.00 per hour Experience: * Microsoft Excel: 1 year (Preferred) * Customer service: 1 year (Preferred) * Collection: 1 year (Preferred) Shift availability: * Day Shift (Preferred) Ability to Commute: * San Antonio, TX 78217 (Required) Work Location: In person