JOB TITLE: Receptionist

FLSA STATUS: Non- Exempt

DEPARTMENT: Office Administration

Effective Date: 04/22

REPORTS TO: Director of Life Enrichment

Primary Responsibilities:

The Receptionist is dedicated to providing the highest quality of care in a loving and safe environment for all of our residents, while helping each of them to achieve their maximum potential. We are committed to be a resource for the families of our residents who have entrusted us with their care. We will empower our staff by providing them with a motivating and supportive work environment.

ESSENTIAL JOB FUNCTIONS:

1) Greet our residents and visitors warmly.

2) Ensures that Residents sign in and out using Accusheild.

3) Ensure that all visitors sign in and out via Accusheild.

4) Answers main phone lines by three rings.

5) Takes messages and relays them to the appropriate staff or resident.

6) Dispatches appropriate information to emergency personnel.

7) Monitors call light panel and contacts emergency service for resident/visitors/staff to assigned shift.

8) Monitors fire emergency panel and responds according to procedure.

9) Responds to elevator emergency according to procedure

10) Attend all in-services as required.

11) Perform all other duties as assigned.

Qualifications and Skills Required:

1) At least (2) year experience in senior housing – Preferred.

2) Ability to handle multiple priorities.

3) Competent in organizational, time management skills.

4) Proficiency in computer skills, Microsoft Office (Windows, Outlook, and Excel) with the ability to learn new applications.

5) Must have compassion and empathy for seniors and desire to work with seniors.

6) Self-directed, demonstrating initiative and follow-through

7) Excellent interpersonal, organizational and communication skills.

8) Must have the ability to read, write and follow written direction in the English language.

9) Ability to timely and effectively follow up on all necessary requests from residents and families.

10) Maintain and encourage a positive work atmosphere by communicating in a manner that fosters cooperation.

11) Ability to handle stressful situations and work well under pressure.

12) Ability to recognize and communicate problems with Executive Director.

Physical Demands & Work Environment:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, bend, talk and hear. The employee will occasionally be required to climb stairs. The employee is required to use hands and fingers to touch, handle and feel, and is required to reach with hands and arms. The employee must be able to lift and/or move objects up to 50 pounds. Must be in good general health and demonstrate emotional stability. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment conditions described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Works in both interior and external areas with exposure to season-related weather conditions. Requires walking, standing, and sitting up to 100% of the time. Subject to hostile and emotionally upset residents, family members, staff, visitors, etc.

Job Type: Part-time

Pay: $14.00 per hour

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Work Location: In person