1 Thrift Store Donations Manager Job in Wilton, FL
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Thrift Store Donations Manager
$61k-95k (estimate)
Full Time
5 Days Ago
The Poverello Center, Inc. is Hiring a Thrift Store Donations Manager Near Wilton, FL
Job Description: Thrift Donations Manager, This is a Full Time Hourly PositionDepartment: Administration
Direct Supervisor: Jose Castillo/Operations Manager and Thomas Pietrogallo C.E.O
Schedule will be Tuesday thru Saturday 10am to 6PM
This Position has Supervisory Responsibilities
SUMMARY: The Thrift Donations Manager provides supervision, oversight and management of thrift stores donations to maximize value to the organization through increased revenues supporting TPC programs and administration. The Manager Helps the Store Managers and manages both people and things. People include staff and volunteers that work on the trucks, in the backroom, at the donation doors, oversees donations of merchandise, promotion of the stores in the community, and inventory control and pricing. The Manager is a member of the Senior Management Team. As Thrift Donations Manager, he/she is responsible for ensuring and improving space in the sorting room as well as maximizing the merchandise profitability for the stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. strong sales and negotiation skills.
Interpersonal Skills - Sophisticated social media, networking and interpersonal skills. Focuses on solving conflict, not blaming; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Excellent communication skills. speaks clearly and persuasively in positive or negative situations; listens and gets clarification; listens to others without interrupting; responds well to questions.
Written Communication - Writes clearly and informatively; able to read and interpret written information. design and writing of promotional materials
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; keeps commitments.
Motivation - Sets and achieves challenging goals; Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources.
Professionalism - Approaches others in a tactful manner; reacts well under pressure.
Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
Quantity - Completes work in timely manner; works quickly.
Safety and Security - Observes safety and security procedures; follows all driving rules, regulations and laws; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Bachelor’s degree required. Master’s degree highly preferred. At least two years on retail/store management experience. Knowledge of city ordinances and associated inspection and compliance. Workforce management.
LANGUAGE SKILLS: Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Development of Standards. Analyzing Information. Dealing with Complexity. Data Entry, Reporting Research Results. Confidentiality. Detail-oriented.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
COMPUTER SKILLS: To perform this job successfully, an individual should be proficient with MS Office: Excel and Word, Outlook, database programs, point of sale software, internet. Point of Sale and inventory software.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. The employee is occasionally exposed to wet and/or humid conditions (non-weather); working near moving mechanical parts; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
The noise level in the work environment is usually moderate.
Approved by: ________________________________________ Date: 6-24-2024
Jose Castillo, Operations Manager
Acknowledges Receipt: ______________________________ Date: ______________________
Employee Signature
Employee Print Name: ___________________________________________________________
JOB CODE: FL-8017
Direct Supervisor: Jose Castillo/Operations Manager and Thomas Pietrogallo C.E.O
Schedule will be Tuesday thru Saturday 10am to 6PM
This Position has Supervisory Responsibilities
SUMMARY: The Thrift Donations Manager provides supervision, oversight and management of thrift stores donations to maximize value to the organization through increased revenues supporting TPC programs and administration. The Manager Helps the Store Managers and manages both people and things. People include staff and volunteers that work on the trucks, in the backroom, at the donation doors, oversees donations of merchandise, promotion of the stores in the community, and inventory control and pricing. The Manager is a member of the Senior Management Team. As Thrift Donations Manager, he/she is responsible for ensuring and improving space in the sorting room as well as maximizing the merchandise profitability for the stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.
- Develop and implement written procedures for store operations, including stocking, and restocking the store; procedures for accepting, sorting, pricing donations; security procedures for staff and volunteers, handling of merchandise to improve or maintain value; dispatch coordination, and other relevant procedures as needed.
- Oversees the processing of donated items, manages the rotation of items and the disposal of donated items in a timely fashion.
- Processes include: sorting, tagging, displaying, maximizing value and disposing of donated items, providing leadership and organizes sorting room systems with staff and volunteers; sets standards for merchandise and communicates same.
- Manages supply inventory along with store managers,
- Experience with “point of sale,” computerized sales and inventory systems.
- Contributes to the development of annual revenue projections and meets financial goals.
- Understands budget management; controls expenditures.
- Maintain and increase knowledge of resale, thrift, consignment and retail trends through daily reading (e-mail list serves, publications) and participation in webinars, staff meetings, and periodic offsite training.
- Meets periodically with other thrift shop managers for networking.
- Participate in training required by accreditation standards, plus performance and quality improvement efforts.
- Attend manager/staff meetings and keep store personnel informed of new policies and directives.
- Ensures all store maintenance in areas of responsibility are accomplished and keeps safety standards.
- Training, supervising, discipline and appraising staff and volunteers within the sorting room and donation door
- Managing budgets and maintaining statistical and financial records.
- Create and help maintain overall store presentation.
- Motivates and inspires the team to achieve store productivity goals.
- Provide input to senior management decisions.
- Knowledgeable of and ensures compliance with all company policies and procedures, as well as legal requirements.
- Manages along with Store managers fleet of vehicles to maximize their useful lives through appropriate preventative maintenance.
- Verifies donations are safeguarded at close of business and responsible for communicating damage, breakage and accidents to supervisor.
- Be available to customers and provide prompt and accurate pricing checks.
- Oversight of opening and closing procedures by delegated staff.
- Knowledge of company and store policies and procedures.
- Evaluate procedures and make recommendations for increased efficiency, savings and cost reductions.
- Provide leadership to staff and promote effective communication on all levels.
- Partner with management to ensure safe work environment.
- Helps to respond to and performance initial incident investigation/interview.
- Ensure loss prevention awareness is current and up to date. Identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Loss prevention (in the back).
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. strong sales and negotiation skills.
Interpersonal Skills - Sophisticated social media, networking and interpersonal skills. Focuses on solving conflict, not blaming; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Excellent communication skills. speaks clearly and persuasively in positive or negative situations; listens and gets clarification; listens to others without interrupting; responds well to questions.
Written Communication - Writes clearly and informatively; able to read and interpret written information. design and writing of promotional materials
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; keeps commitments.
Motivation - Sets and achieves challenging goals; Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources.
Professionalism - Approaches others in a tactful manner; reacts well under pressure.
Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
Quantity - Completes work in timely manner; works quickly.
Safety and Security - Observes safety and security procedures; follows all driving rules, regulations and laws; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Bachelor’s degree required. Master’s degree highly preferred. At least two years on retail/store management experience. Knowledge of city ordinances and associated inspection and compliance. Workforce management.
LANGUAGE SKILLS: Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Development of Standards. Analyzing Information. Dealing with Complexity. Data Entry, Reporting Research Results. Confidentiality. Detail-oriented.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
COMPUTER SKILLS: To perform this job successfully, an individual should be proficient with MS Office: Excel and Word, Outlook, database programs, point of sale software, internet. Point of Sale and inventory software.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. The employee is occasionally exposed to wet and/or humid conditions (non-weather); working near moving mechanical parts; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
The noise level in the work environment is usually moderate.
Approved by: ________________________________________ Date: 6-24-2024
Jose Castillo, Operations Manager
Acknowledges Receipt: ______________________________ Date: ______________________
Employee Signature
Employee Print Name: ___________________________________________________________
JOB CODE: FL-8017
Job Summary
JOB TYPE
Full Time
SALARY
$61k-95k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/26/2024
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