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We are seeking an experienced Patient Concierge individual for a full-time position. The ideal candidate will educate, treat, and inform patients for their appointment. Potential candidates for this role should be excellent communicators who excel at developing and maintaining patient relationships.
Responsibilities include:
* Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
* Schedule and confirm patient appointments, check-ups and physician referrals.
* Compile and record medical charts, reports, and correspondence.
* Interview patients to complete insurance and privacy forms.
Skills & Requirements
* High school diploma or equivalent required
* 2 years prior experience, in an administrative healthcare setting highly preferred
* Proficiency in keyboarding skills and experience with EMR - electronic medical records
* Must be knowledgeable of HIPAA requirements
What we offer you!
* Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance
* We also have a no-cost medical, dental, and vision plan for employees.
* 18 days of accrued PTO in addition to 11 paid holidays
* Fertility benefits
* 401(k) Retirement Plan
* Employee Assistance Program
* Continuing Education Reimbursement
* We provide a great, family work environment with internal growth opportunities
Full Time
$34k-41k (estimate)
06/21/2024
07/09/2024
The following is the career advancement route for Patient Concierge positions, which can be used as a reference in future career path planning. As a Patient Concierge, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Concierge. You can explore the career advancement for a Patient Concierge below and select your interested title to get hiring information.