Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina. Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop! Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding.

Job Title: Locker Room Attendant

Reports to: Locker Room Supervisor and Food & Beverage Director

Status: Non-Exempt

Job Type: Full-time, seasonal

Position Summary: The locker room attendant will prepare and serve beverage drinks to members and their guests in a timely manner, maintain members locker area and wet areas in accordance with Mountaintop Golf & Lake Club standards.

Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned.

• Ensure that all members and their guests are greeted promptly upon arrival at the Locker room.
• Ensure that all amenities are in order and ready to be presented to the member and their guest.
• Prepares Bar Area for service to include: chairs and tables are in proper place, making sure the bar is stocked and ready for service, complete all posted side work.
• Locker Room attendant will make sure that all Mountaintop standards are followed and applied at all times in and outside the Locker Room environment.
• Must have very good knowledge of beverage service.
• Must adhere to Mountaintop uniform and appearance standards.
• Provide the members and their guests with prompt and professional service.
• Maintain constant cleanliness throughout all Locker Room areas at all times.
• Ensure that bar stools are kept at the pushed in position when not occupied and continuously maintained as guests leave.
• Must complete all opening and closing procedures, daily side work and weekly side work.
• Make sure all Members and their guest are offered a drink and appetizer menu and presented with the daily specials.
• Make sure all members and their guests are served in a timely manner. When in need never hesitate to ask for help from management staff or service staff.
• Ensure daily maintenance of the locker area as stated in the SOP (standard operating procedures).
• Maintain the shower and wet areas clean and organized at all times.
• Make sure the lounge and pool area is maintained at all times.
• Assist the Locker Room Manager in making sure we don’t run out of any product in all areas and communicate promptly when this happens.
• Address Safety and Maintenance concerns immediately to immediate supervisor and follow up conducted.
• Make sure the Locker Room area is stocked according to par levels at all times.
• Secure all company assets when not in use.
• Comply with county health requirements.
• Assists the Locker Room Manager with monthly inventory to assess cost of sales.

Qualifications:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least 21 years of age in order to serve alcoholic beverages.
• Previous experience as a server preferred.
• High School diploma or equivalent.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.