A financial firm in mid town New York City is seeking a technical support automation engineer to join the team.

End User Support Automation Engineer to join the Information

Technology team providing technical support for an active trading environment.

This position will have a hands-on role in deploying and sustaining the systems and applications directly utilized by our end-users working closely with employees to support their technology needs.

Collaboration with talented and driven technology professionals will be necessary to deliver solutions built primarily on the Microsoft technologies and managing a highly-available infrastructure.

Successful candidates will have a demonstrated track record of progressive technical support experience supporting key senior employees. along with a passion for technology.

Financial experience is huge PLUS

Providing excellent customer support and quickly learning new technologies will be necessary in this position.

An ideal candidate will be a self-starter, personable, have exceptional communication skills, attention to detail, and an unrelenting drive to implement effective solutions.

Job Requirements

• Bachelor's degree, preferably in Management Information Systems or Computer Sciences

• 3 years of progressive enterprise infrastructure experience with 2 years supporting,

implementing, or architecting end user systems in an enterprise environment

• Experience utilizing and writing PowerShell in management of systems

• Working knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365,

Windows Operating Systems, and cyber security

• Experience supporting VOIP and SIP video conferencing technologies

• Experience supporting MDM/MAM solutions

• Knowledge of desktop and server hardware, including performance optimization

• Fundamental knowledge of IP networking, routing, and system security

• Install, configure, test, and maintain operating systems, application software, and management

tools

• Excellent written and verbal communications skills and strong customer service experience

• Experience supporting Microsoft technologies including Active Directory, Group Policies,

Exchange, and Domains

Compensation between $120k-$180k base

NO C2C AND Third Parties