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The Rapid is looking for a Mobility Assistant - Part - time (Go Bus Scheduler) to join our team!
Where public transportation goes, community grows.
If you are ready for a career where every day you are making a positive impact on our community, then it is time you explored The Rapid! The Rapid is a public transportation organization headquartered in Grand Rapids, MI.
We serve the following communities : Grand Rapids, East Grand Rapids, Grandville, Kentwood, Walker, and Wyoming.
Position Summary :
As a Mobility Assistant at The Rapid, you will interact with customers to provide information in response to inquiries regarding service eligibility, scheduling / reservations and operations.
Maintain system and contract carrier information to handle questions and resolve complaints.
Here's what you can look forward to as a valued member of our team :
What will you be doing in this role :
Confer with customers by telephone or in person to schedule trip reservations and provide information about services. Verify customer eligibility, cost share and program parameters.
Resolve customer complaints or forward when appropriate.
To be successful in this role you will need :
Physical Demands :
Must frequently lift or move up to 30 pounds for movement of boxes, files or other items. May also include frequent bending, stooping, squatting, pushing and pulling.
Regularly required to sit for extended periods. The employee is frequently required to walk and stand. Use of hands and arms is necessary to reach or use various tools or objects.
Specific vision abilities required by this job include close vision and ability to adjust focus. Employee is required to perform job duties in accordance with existing health and safety procedures and policies.
The Rapid is an EEO Employer. Minorities, veterans, and women are encouraged to apply. The Rapid is committed to employing people with disabilities and making reasonable accommodations for them.
Last updated : 2024-09-06
Full Time
$53k-72k (estimate)
05/05/2024
12/05/2024
The job skills required for Customer service representative include Scheduling, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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