34 Quality Assurance Representative Jobs in Tampa, FL
The Remedy is Hiring a Quality Assurance Representative Near Tampa, FL
The Remedy Corporation has an ongoing need for Quality Assurance Specialists.
As a quality assurance agent, you will make calls to various companies as a mystery shopper to assess the performance of the customer service department.
You provide feedback via a detailed form that we present to our clients to allow them to make any necessary improvements. Your opinion matters! This serves in place of customer satisfaction surveys.
It's that simple! We provide the company to call; you make the call!
You will set your own schedule, so you can work anytime that fits YOUR schedule. As we have an ongoing need for Quality Assurance Specialist, you can get started as soon as this week.
Responsibilities:
- Complete a short 30 minute training
- Successfully complete a test call
- Call all companies provided via assigned lists
- Evaluate the level of customer service provided by answering representatives questions while remaining anonymous
- Document detailed information of overall experience
- Complete review submission form prior to the required deadline
- Ensure that form is free of errors and misinformation
Requirements Requirements
- Must be able to adhere to a deadline
- Ability to work with minimal supervision
- Must be self-directed and self-motivated
- Strong listening skills
- Accuracy
- Efficiency
- Excellent written and verbal communication skills
- Active Phone line (landline, mobile or both)
- Mobile Device capable of downloading applications
- Valid email address
- Must be a USA resident with ID
Job Summary
Contractor
$64k-79k (estimate)
06/10/2024
06/30/2024
The job skills required for Quality Assurance Representative include Quality Assurance, Customer Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Representative positions, which can be used as a reference in future career path planning. As a Quality Assurance Representative, it can be promoted into senior positions as a Quality Assurance Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Representative. You can explore the career advancement for a Quality Assurance Representative below and select your interested title to get hiring information.
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