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Front desk agent
$33k-44k (estimate)
Full Time 4 Months Ago
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The Residence Inn by Marriott Berkeley is Hiring a Front desk agent Near Berkeley, CA

About Us :

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description :

Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities.

We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area.

Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure.

At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it. CARE / RESPECT / REWARDS EEOC / ADA / VET / LGBTQ

Overview :

Join the Residence Inn by Marriott Berkeley!

We are seeking Front Desk Agents.

Hourly Rate of Pay - $21.00

Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, offers guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities.

Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.

The Residence Inn by Marriott Berkeley embraces its employees through a culture of CARE, focused on giving respect, offering support and providing rewards.

Your Role :

Provide exceptional customer service by being engaging and taking sincere interest in our guests.

Check in / out, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.

Help to resolve problems and WOW guests through recovery when things aren’t quite right.

Promote and sell special hotel programs.

Interact with hotel / resort staff in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and policies.

Maintain house bank.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Assist other departments as needed.

Qualifications :

Ability to walk and stand with occasional bending.

Prior hospitality experience is a plus.

Compensation Range :

The compensation for this position is $21.00 / Hr. - $21.00 / Hr. based on qualifications and experience.

Last updated : 2024-06-19

Job Summary

JOB TYPE

Full Time

SALARY

$33k-44k (estimate)

POST DATE

02/17/2023

EXPIRATION DATE

06/29/2024

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The job skills required for Front desk agent include Front Office, Credit Card, Communicates Effectively, Computer Systems, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

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