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Summary
Floor Manager is responsible for ensuring all guests’ expectations are consistently met by exceeding The Great Jones Standards. There must be a constant floor presence to anticipate the guest’s needs and be available to assist and instruct staff. The floor managers will be responsible for assisting in all aspects of staff relations. The position will be participating in hiring, training, and scheduling staff.
Primary Responsibilities:
· Manage and maintain operations and guest relations across all areas of the business on a daily basis
· Assist in interviewing, hiring, training front of house staff
· Scheduling front of house staff
· Participate in daily shift service meeting
· Maintain a consistent presence on the floor for all shifts and departments
· Disciplining floor staff with the guidance of the Director of Hospitality and the Assistant General Manager
· Participate in annual staff reviews
· Ensure that all VIP guests’ expectations are being communicated to all and followed through
· Attend weekly food and beverage, events and FOH meetings
· Maintain and update Toast POS as needed
· Continuous staff training to ensure that all staff maintain The Great Jones standards
· Work with the events team to assist with and oversee operations of all events, public and private
· Complete set of daily tasks, including opening and closing obligations to ensure smooth operations across FOH
· Additional tasks based on the needs of the business
Key Competencies:
· 2 years management experience in a New York City Fine Dining/high volume restaurant or similar visitor space
· Quick learning and the ability to think on one’s feet
· Experience in managing a large staff
· A strong passion for food and beverage with an emphasis on hospitality driven service
· Strong written and oral communications skills
· Hospitality mindset with great guest relation skills
· Strong organizational skills
· Must have a high level of flexibility, including a willingness to work weekends, holidays and
additional hours when necessary
Full Time
$91k-155k (estimate)
01/05/2024
08/29/2024
The following is the career advancement route for Floor Manager positions, which can be used as a reference in future career path planning. As a Floor Manager, it can be promoted into senior positions as a Stock Loan Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Manager. You can explore the career advancement for a Floor Manager below and select your interested title to get hiring information.
If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Floor Manager job description and responsibilities
A floor manager can also work at an exterior location during broadcasts of outdoor concerts or sporting events.
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The floor manager must handle all this, helping people to stay calm and remaining diplomatic and helpful.
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They supervise and train staff to perform allocated roles.
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A floor manager must know the different types of equipment and determine which ones work effectively on the screen.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Floor Manager jobs
Administer pay slips to staff.
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Be sure, though, to check that the flooring warranty covers use with floor heating.
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Be transparent and accountable.
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Hire quality employees who want to enact change.
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Manage inventory at all times.
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Step 3: View the best colleges and universities for Floor Manager.