Overview:

Our client is a well established, privately owned apparel retailer seeking an experienced Assistant Store Manager for their high volume Burlington, MA location. The ideal candidate will assist the Store Manager in daily operations, ensuring excellent customer service and maximizing profitability.

Compensation in the $50-60k range plus bonus and comprehensive benefits.

Functions:

1. Responsible for meeting and exceeding sales goals of the store.

2. Responsible for meeting and exceeding personal sales goals.

3. Create memorable customer service to foster customer relationships.

4. Recruitment, training and development of sales associates.

5. Responsible for total store operation in general manager’s absence.

6. Responsible for merchandising and non-merchandising operations of the store.

7. Responsible for meeting shrinkage goals.

1. Oversee the sales associate team and assist in achieving their sales goals.

2. Ensure all customers’ needs are met through probing, filling and adding on to needs.

3. Review weekly store meeting notes for product knowledge amongst sales associate team.

1. Provide attentive and quality service to all customers.

2. Resolve any customer concerns in a timely and sensitive fashion.

• Actively recruit sales associates to present to general manager and CEO.
• Train sales associates in all aspects of selling skills, merchandise, tailoring, and POS operations.
• Review performance regularly.
• Oversee the sales associate team.
• Provide memorable customer service.
• Assure that wedding parties are executed properly from inquiry to delivery.
• Ensure smooth operation of the store.

1. Process new merchandise/transfers according to company standards.

2. Responsible for replenishing back stocked merchandise to the selling floors.

3. Responsible for maintaining stockrooms.

4. Ensure balanced inventory on fixtures.

5. Ensure fixtures are signed according to company standards.

• Ensure that all price changes and transfers are completed accurately and promptly.
• Maintain awareness of competition for price and assortment on like merchandise.
• Follow company store opening and closing procedures.
• Maintain general housekeeping standards.
• Oversee POS operations.
• Assign daily projects for sales associates.
• Accurately account for all new merchandise receipts and transfers.
• Ensure all store associates are trained in loss prevention.
• Responsible for bi-weekly category counts.
• Participate in RGIS inventory preparation for store.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Experience:

• Store management: 2 years (Required)

Ability to Commute:

• Burlington, MA (Required)

Ability to Relocate:

• Burlington, MA: Relocate before starting work (Required)

Work Location: In person