The Ridge at Castle Pines is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Compensation:

• Seasonal Guest Service Attendants are tipped positions starting at $11.40 per hour plus tips (tips average anywhere between $5-$20 an hour depending on the service offered and time of the year)

Key Responsibilities of the Guest Services Attendant:

• Meets and greets all guests in a friendly, courteous and professional manner.
• Communicates in a clear and professional manner that assists guests in playing the course.
• Assists with the overall upkeep of the clubhouse, cart barn, club storage and staging area.
• Assists the Tournament Coordinator in the setup and execution of golf tournaments and outings.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Ensure carts are properly stored and refueled.
• Inspect carts and equipment to detect wear and damage to ensure safety, cleanliness, and proper working order;
  communicate damage and concerns to Golf Pro on duty in a timely matter.
• Provides carts that are in excellent working condition to guests by directing them to the daily staging area and
  returning them to the cart barn free of debris and items.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Assists in educating players regarding the game.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Participates in required employee orientation and safety trainings.
• Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

• One month related experience or training.
• Must have a valid driver’s license
• Excellent listening, communication, and comprehension skills required.

Hours:

• Ideal candidate will have a flexible schedule from Opening Day-Oct 15
• Hours will vary between 20-40 hrs. based on the facility requirements, job performance, work experience, and availability.
• Day off requests are given upon notice.

Other Qualifications:

• Timely and reliable attendance.
• Maintains good personal hygiene and professional look; reports to work wearing a clean, neat uniform that follows uniform standards.
• Needs reliable transportation