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The Road Home
Salt Lake, UT | Full Time
$78k-103k (estimate)
2 Weeks Ago
The Road Home
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Overflow Advocate Supervisor - Grave Shift
The Road Home Salt Lake, UT
$78k-103k (estimate)
Full Time 2 Weeks Ago
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The Road Home is Hiring an Overflow Advocate Supervisor - Grave Shift Near Salt Lake, UT

Who We AreThe Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
Job SummaryThe Overflow Housing Advocate Supervisor will provide leadership for the day-to-day shift supervision of the St. Vincent's Overflow Shelter Program and will ensure appropriate staffing levels for the program's coverage. In addition, this individual will provide safe and consistent execution of shelter activities such as property storage, guest check-ins, security screenings, bed management, incident response, and other duties within established procedures and service delivery strategies.
This position will use and encourage creativity and problem-solving with staff and guests. The Supervisor will help streamline systems that end homelessness as quickly as possible for every individual we serve. The Supervisor will value and seek opportunities for input from guests and staff. The Supervisor will be a model for ethical, fair, competent, and professional values, service delivery, and guest relations. Including supportive and appropriate individual services to guests, guest rights, confidentiality and boundaries, respect for personal dignity, worth, privacy, and the self-determination of guests concerning their needs, problems, goals, and interests.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply*
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Job titleOverflow Advocate Supervisor
Reports toOverflow Advocate Manager
Salary Range Grade 7, $20.04
Job LocationSt. Vincent De Paul
EEO ClassFirst/Mid Level Officials and Managers
FLSA StatusNon-Exempt 
ShiftGrave Shift
Program ManagementYou Will:
  • Oversee all shift operations to ensure success of the program in meeting the needs of single individuals experiencing homelessness.
  • Work closely with the other departments in our agency as well as onsite and other community partners to develop and coordinate guest services.
  • Infuse Trauma Informed Care into guests' services.
  • Carry out administrative duties including reports, collection of data, and development of resources, program evaluation and research.
  • Serve as an integral part of The Road Home's leadership team, providing feedback on staff and guest concerns and work-shopping ways to enhance the services provided to guests.
  • Assist in maintaining a clean and safe facility for both guests and staff. Identify and communicate building and staff needs to Overflow Housing Advocate Manager.
  • Identify and share resources provided in the community that may best serve our guests' needs.
Staff Management You Will:
  • Supervision of approximately 6 FTE Housing Advocates at the St. Vincent's Winter Overflow Shelter Program.
  • Ensure highest quality of data entry and reporting.
  • Support staff development and coaching.
  • Lead shift changes and staffing meetings. Additionally, attend and participate in all other meetings as required or desirable.
Promoting Best PracticeYou Must:
  • Demonstrates awareness and desire to understand diverse populations
  • Ability to contribute to the Agency's commitment to enhancing awareness and appreciation
  • Willingness to understand that housing first, harm reduction, low barrier access to resources is best practice and essential to our mission at The Road Home.
  • Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline
  • Other duties as assigned
RequirementsEducation and Experience
  • Experience working with diverse and vulnerable populations is preferred.
  • At least one year of direct supervisory experience preferred.
Physical And Equipment Requirements
  • Ability to lift 25 pounds
  • Ability to sit and move for at least an hour at a time
Benefits
  • The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)
    • Health Care Plan (Medical, Dental & Vision)
    • HSA, FSA, HRA (We reimburse part of your deductible!)
    • Retirement Plan (403B with TRH contribution and match)
    • FREE Life Insurance for employees
    • Paid Time Off (Vacation, Sick & 12 Public Holidays)
    • One Floating Holiday Per Year
    • Free Short Term & Long Term Disability
    • Employee Assistance Program
    • Free Training & Development
    • Tuition Assistance for a wide variety of classes!
The Road Home is an Equal Opportunity EmployerThe Road Home will be requiring all employees to be vaccinated against COVID-19.Diversity, Equity, and Inclusion (DEI) is essential to The Road Home's mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

Job Summary

JOB TYPE

Full Time

SALARY

$78k-103k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

12/07/2024

WEBSITE

theroadhome.org

HEADQUARTERS

BATON ROUGE, LA

SIZE

100 - 200

FOUNDED

1923

CEO

ERNEST BROUSSARD JR

REVENUE

$10M - $50M

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About The Road Home

Originally established as the Travelers Aid Society in 1923, The Road Home changed its name in 2001 to better reflect our mission of helping people step out of homelessness and back into our community. The Road Home is a private, non-profit social service agency that assists individuals and families with children experiencing homelessness in Salt Lake County and along the Wasatch Front. The agency has been providing emergency shelter services since 1988 and housing services since 1995. The Road Home began operating under a Housing First model in 2005 and became the central Rapid Re-housing pro...vider in Salt Lake County in 2009. We currently offer emergency shelter services in Salt Lake County with no eligibility criteria for clients to access services including; nightly beds, showers, access to laundry facilities, clothing, blankets, diapers, personal toiletries, etc. Case managers can assist clients in connecting with public benefits, substance abuse treatment, mental health assessment and treatment, job training and development, childcare services, housing assistance and more. Our Salt Lake Community Shelter and Resource Center and Midvale Family Resource Center shelters can be accessed 24 hours/day, 365 days/year. Priority populations like families with children, Veterans and those experiencing chronic homelessness are assigned case managers to facilitate transitioning out of shelter and into housing as quickly as possible. Case managers work with clients to develop a basic needs assessment and a short-term case plan. Once in housing, case managers continue working with clients to help them build the skills necessary to maintain stable housing, increase income, and ensure access to mainstream benefits. This includes conducting in-home visits to ensure participants are meeting the terms of their lease, providing referrals to community resources, and helping to identify and eliminate barriers that have prevented households from finding and/or maintaining housing. More
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