3 Help Desk Technician Jobs in Hackensack, NJ
The Rockridge Group is Hiring a Help Desk Technician Near Hackensack, NJ
Job Description
- Duties include providing hardware and software technical assistance to the Firm’s users.
- Troubleshooting, support and provide general assistance to senior technical staff.
- Setup video conferences to other Firm offices as well as outside entities as requested.
- Maintain inventory of Firm technical equipment and supplies.
- Experience with Microsoft Windows 10 desktop environment.
- Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices.
- Must be knowledgeable in Teams and hosting Zoom calls.
- Legal specific software such iManage, Worksite, Workshare, etc. preferred.
- Strong documentation discipline and experience with a ticket management system.
- Provide, on a rotating basis, after hours on-call coverage for end user support.
- Law firm or professional service firm background a plus
- Potential for travel to other offices as needed
Job Summary
Full Time
$56k-69k (estimate)
06/29/2024
07/14/2024
therockridgegroup.com
FRANKLIN, TN
<25
2016
GREG DONNER
<$5M
Business Services
Related Companies
About The Rockridge Group
TRG is a privately held Limited Liability Company committed to connecting businesses with job seekers. We deliver high quality contingent personnel to our clients using our 3-step collaborative engagement model: Collaborate. We partner with you to understand the unique needs of your business before we propose a solution. Strategize. Based on your goals and staffing challenges, we develop high impact solutions designed for your industry. Engage. We work with your team before, during, and after every engagement to deliver 100% satisfaction. With over ten (10) years experience in the resource sol...utions sector, principals Greg Donner and Ronald Lom leverage the power of strategic partnership to create a powerful staffing model that improves your quality of hire. Lets fill your staffing needs together.
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The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
