The Rounds is looking for a motivated Dispatch Last Mile Lead who thrives in a fast-paced, physical environment and wants to make an impact in making our neighborhoods greener. You will be responsible for supporting our last-mile operations including the supervision of delivery associates to ensure quality & efficiency in day-to-day operations to meet our goals. Your efforts will support aggressive growth and expansion at a rapidly growing, early-stage startup.
Required Qualifications

• Experience in dispatching, driving, or managing in a similar role
• Proven experience in managing a fast-growing team
• Exceptional communication skills, both written and oral
• Organized, detail-oriented, and capable of multitasking effectively
• Proficiency in routing software and basic tech applications
• Proficiency in G-Suite, Slack, and strong computer skills. OnFleet proficiency is a bonus!
• Capable of walking, bending, squatting, climbing, reaching, and kneeling
• Able to lift/push/pull up to 75 pounds
• Willing and able to deliver by van or e-bike when required
• 1 years managing employees

Hours & Benefits

• Tuesday - Friday (8:30 AM -6:-00 PM)
• Paid Time Off, Sick Time
• Medical, Dental, Vision Insurance

You Are

• Member Obsessed: Detailed oriented and can-do attitude to provide the best Member experience at all times
• Ready & Reliable: Excellent attention to detail, time management, and proactive problem-solving skills
• Team Player: Natural collaborator contributing to the success of a fast-growing, mission-driven team

You Will

• Manage and oversee the daily operations of our delivery team, including drivers and bike riders
• Deliver by van or e-bike when necessary and handle material management duties
• Mentor and develop the team to ensure quality and on-time delivery
• Plan and supervise delivery routes, providing support to drivers as needed
• Coordinate pickups and deliveries, effectively managing the delivery team
• Assign routes daily and manage resources efficiently
• Schedule maintenance and oversee the day-to-day operations of the delivery team
• Lead the onboarding, training, and performance management of new associates
• Ensure quality and efficiency in last mile operations
• Uphold an excellent Member experience and foster team collaboration