About us

Join our dynamic team at The Sail Loft, an upscale boutique that offers an exquisite selection of brands for men and women such as Tommy Bahama, Brighton, INSIGHT New York, Johnnie-O, Robert Graham, Lulu B, and more. We pride ourselves on a unique shopping experience and exceptional customer service.

## Responsibilities

- Greet and assist customers with their shopping needs

- Maintain the store's visual aesthetics

- Handle transactions and process payments

- Ensure a high level of customer satisfaction through excellent service

- Manage inventory transfers to other locations

## Requirements

- Previous retail experience, prefereably in a high-end or boutique setting

- Strong communication and interpersonal skills

- Passion for fashion and familiarity with the brands we carry

- Ability to work flexible hours, especially on the specified days.

- Reliable and punctual

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 30 per week

Shift:

• Evening shift
• Morning shift

Application Question(s):

• A prospective client tells you she has used your main competitor for 10 years and likes their product.

What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue

• A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor

• Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident.

What should Ahmad say to her?
A. Tell her that he'd prefer to talk about it in private later
B. Tell her that she's being unprofessional
C. Ask her if she has proof that his team left the mess
D. Thank her for letting him know and promise to talk to his team
E. Apologize for the mess on behalf of his team

Experience:

• Fashion retail: 2 years (Preferred)

Ability to Commute:

• Charleston, SC 29401 (Required)

Ability to Relocate:

• Charleston, SC 29401: Relocate before starting work (Preferred)

Work Location: In person