What are the responsibilities and job description for the Front Desk Receptionist position at The Salvation Army Western PA Division?
Job Summary
We are seeking a friendly and organized Part-Time, Casual Front Desk Receptionist to join our Property Department team at the Western PA Divisional Headquarters The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth office operations while assisting with various Property Department functions as outlined below. This role requires strong organizational skills, computer literacy, and the ability to manage multiple tasks efficiently.
As a part-time, casual Front Desk Receptionist, this position will provide as needed coverage for full-time Salvation Army staff who are on vacation or utilizing another form of PTO. The position is perfect for someone who is looking to add a light level of employment, while not fully committing to full-time employment.
Essential Functions:
- Receive and greet all who enter the DHQ building by way of the Third Floor Main Entrance.
- Operates telephone and directs callers to appropriate departments, facilities and other available service providers.
- Receive all incoming special delivery mail and packages, recording receipt. Notify recipients of packages delivered to the front desk.
- Participate in building security and all hazard plan procedures:
- Maintain lobby entrance Welcome and Meeting location sign. Observe security monitor for any activity.
- Monitor and order copy paper for all DHQ departments.
- Receives mail and notifies appropriated department as needed upon arrival. Logs all packages received at front desk.
- Dress should be neat and appropriate and work conducted in a professional manner.
Additional Responsibilities:
- Assist other DHQ departments with clerical tasks as requested through the Property Director’s office and as time permits.
Knowledge, Skills and Abilities:
- Good inter-personal skills. High level of compassion, tolerance and patience and low-key response to pressure and overbearing people
- Good communication skills (in person and over telephone).
- Must have ability to multi-task on a daily basis.
Education and Experience:
- High School Diploma required.
- Previous experience as receptionist or other position dealing with the public desired.
- Must be familiar with Microsoft Office Suites.
Acknowledgement of Religious Purposes of the Salvation Army
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing in his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Salvation Army’s religious purposes.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 1 – 25 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17
