About this opportunity :

This position is responsible for

Key responsibilities :

• Ensures that all rooms are in proper order before the arrival of residents.
• Checks fire equipment and ensures proper working order.
• Checks clients into the lodge / shelter; prepares and monitors client intake cards.
• Monitors the activities of the lodge / shelter residents ensuring safety and compliance with house rules.
• Checks the security of all windows and doors; monitors cameras and makes periodic rounds of the entire facility; records any unique situations occurring on assigned shift.
• Responds to emergencies in a calm manner and initiate appropriate corrective actions in accordance with established policies and procedures.
• Opens and closes the lodge / shelter doors at designated hours of operation.
• Sorts client intake cards in numerical order and files remaining intake cards of clients who did not check into the lodge / shelter for the evening.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner;

ensures compliance with house rules.

• Answers telephone and responds to questions regarding the lodge / shelter operations.
• Wakes up lodge / shelter clients at designated times and ensures that all residents are out of the lodge / shelter by the designated time.
• Answers the crisis hotline and provides crisis intervention through telephone interviews and client counseling where applicable.

What we are looking for in you :

• High School Diploma / AND
• One (1) year experience performing security or social services work preferred OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions :

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Work is performed in a lodge / shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Last updated : 2024-07-02