Global Edge is an international firm specializing in staffing around the world. We are the game changers and multi-award-winning agency in the global staffing arena, redefining what excellence means in recruitment. Our client is looking to appoint a successful Tier II Technician in Aurora, CO. Responsibilities & Essential Duties
Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows:
• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs). • Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. • Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence. Qualifications (Education, Experience, & Skills)
• TS SCI CI Poly
• Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. • Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include: • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
• Available to travel up to 25% of the time.
• Available to work flexible hours, including weekend support.
• Ability to work independently and in a collaborative environment Global Edge Group, LLC is an Equal Opportunity Employer. The Global Edge Group, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.