The Scott Pryor Law Group is seeking a dynamic and polished Legal Receptionist to provide outstanding customer service and ensure smooth front-office operations. Your primary role will involve answering and routing incoming calls, managing administrative duties, and serving as a vital communication link between the public and our office staff.

Duties/Responsibilities

Your essential duties include, but are not limited to:

• Answering, screening, and directing telephone calls (multiple lines), faxes, and emails with precision.
• Handling inquiries and providing accurate information promptly.
• Capturing client intake information and forwarding it to the Intake Manager efficiently.
• Scheduling, confirming, and following up on appointments, coordinating internal meetings, and updating calendars meticulously.
• Greeting and welcoming clients, guests, and other visitors warmly.
• Maintaining public areas to ensure they are always neat and inviting.
• Preparing meeting facilities and arranging refreshments as needed.
• Performing various clerical and administrative tasks, such as managing mail/deliveries, scanning documents, electronic filing, photocopying, emailing, faxing, scheduling, reporting, and data entry.
• Tracking office supplies to ensure the office is well-stocked.
• Providing support and assistance with other operations across the organization as required.

Education & Experience

• Bilingual (English/Spanish) preferred.
• High School Diploma or GED.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and Google Suite.
• Strong calendaring and typing skills.
• Notary certification preferred.

About the Person

We are looking for a standout Legal Receptionist who exudes professionalism and creates a positive first impression. At Scott Pryor Law Group, integrity, loyalty, and a client-focused mentality are paramount. You should be a team player, relentless in pursuing excellence, and an adept communicator with strong people skills and cultural awareness. You handle conflicts with ease, and your impeccable etiquette makes you well-liked in person and over the phone. Attention to detail, excellent computer skills, and the ability to juggle multiple tasks are essential. Being resourceful and proactive when issues arise, coupled with stellar organizational skills, will make you an invaluable member of our team.

Join us at Scott Pryor Law Group, where your dedication and professionalism will help us deliver exceptional service and make a lasting positive impact on our clients' experiences.