Banquet Captain

Compensation Benefits

• Pay: $17.35
• Medical, Dental, Vision Plans
• Paid Time Off – Vacation, Sick
• 401(k) w/ company discretionary match
• Employee Assistance Program - free counseling sessions annually for you and your household members
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
• Employee Dining Discounts
• Complimentary Employee Meal
• Educational Reimbursement Opportunities
• Free Parking
• 12 Complimentary Room Nights Any Hyatt
• Hyatt Family/Friend Room Discounts
• Referral Bonuses

The Banquet Captain is responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include oversight of the general banquet preparation, room refreshes, and maintaining a sanitary environment. This person may assist in scheduling required staff for banquet functions. The Banquet Captain is responsible for making the function space visually appealing and presenting the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include oversight of the general banquet preparation, room refreshes, and maintaining a sanitary environment. This person may assist in scheduling required staff for banquet functions.

Responsibilities:

• Assisting managers and organizers with planning the layout and logistics of events
• Setting up and managing staff shifts and timetables
• Developing and providing staff with the necessary training, including customer service and serving etiquette
• Managing the setup of events
• Running the floor and coordinating the food and drinks service by liaising with the kitchen and service staff
• Monitoring the inventory of supplies, equipment and furniture
• Ensuring that the venue and facilities remain neat and clean
• Ensuring that all applicable safety regulation are communicated and adhered to

• A minimum of 2 years’ experience as a banquet captain or similar
• Commitment to quality, excellence, and genuine hospitality
• Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
• Excellent communication and interpersonal skills
• Ability to listen, communicate, and make connections
• Relevant experience in high-end hospitality/restaurant operations
• A person of integrity; fair and consistent
• Creative problem-solving and critical decision-making skills
• Excellent leadership abilities and the ability to manage many staff members
• Great time management and multitasking skills
• The ability to provide an excellent level of service, event in stressful situations
• Must have RBS/Food handler’s certification
• Willing to work long hours, irregular shifts, and on weekends and holidays

Hyatt is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.