Who We Are:

“The heart and science of philanthropy” is the intersection of philanthropic passion and data-driven solutions to create lasting change. As the community’s foundation, Seattle Foundation’s mission is to ignite powerful and rewarding philanthropy to make Greater Seattle a stronger, more vibrant community for all.

Summary:

The Development Coordinator is an important operations and customer service role for the Foundation that supports our current base of philanthropists, while also preparing to meet our future development needs. The Development Coordinator provides technical and administrative support, processes transactions, and interprets and explains our services to philanthropists and professional advisors. The office environment is fast-paced, requiring flexibility and strong organizational skills along with the ability to multitask, communicate effectively and demonstrate healthy time management. This position is an exciting opportunity for someone wishing to learn more about the world of philanthropy and business development, and who enjoys being a member of a dynamic team. We are seeking a friendly and highly organized individual capable of delivering on the following key responsibilities:

Essential Duties & Responsbilities:

• Provide high-quality customer service to members of the Philanthropic Services team, community partners, professional advisors, and other external audiences. Includes serving as a primary point of contact responsible for managing and actioning all incoming calls and email inquiries to the department.
• Support the Philanthropic Services team with a range of clerical, operational, and database projects including correspondence, research, scheduling and preparing for internal and external meetings, compiling meeting materials, and creating follow-up notes and actions.
• Administrative support to Nonprofit Organizations, Supporting Organizations (SO), Fiscal Sponsors (FS), and Scholarships staff; coordinate and process documents and grant and scholarship applications, and ensure all documents are stored electronically.
• Complete tasks as needed to balance workloads, meet program and transaction deadlines, and general support for the Philanthropic Services team, including grant application submittal, stale-dated checks, and database entry and maintenance.
• Support event logistics and attendee tracking around virtual and in-person gatherings that are driven by the PS team. These could include (but are not limited to): Giving with Impact, Coffee Corners, PS Advisor Office Hours, Changemakers Luncheon, etc. Partner with SeaFdn’s events manager as needed to support other SeaFdn events that impact or influence the PS team and our partners.
• Manage the PS team calendar of activities to uplift potential conflicts in scheduling, ensure adequate staffing during holiday times, and help drive the cadence of work for the team.
• Serve as point person for acknowledgment letters for the Philanthropic Services team: coordinate with PS advisors for review, and review and proofread letters for accuracy weekly, and ensure they are mailed.
• In conjunction with Finance & Operations, serve as point person to ensure grant checks are reviewed and mailed weekly.
• Coordinate the quarterly statement process, including preparation of statements for review by Philanthropic Advisors, printing, and mailing.
• Demonstrate a commitment to high-quality products by maintaining integrity and attention to detail. Work proactively and efficiently to ensure tasks are initiated and completed with high standards and due diligence.
• Provide, manage and update lists for mailings, events, and in Raiser’s Edge and Microsoft Excel.
• Update Seattle Foundation’s database: creating and updating proposals, constituent records, and other requests.
• Conduct research to identify and update out-of-date/inaccurate database records.
• Serve as the primary support for a centralized ticketing system that addresses updates to funds and constituent records (e.g., address changes, future plan changes, etc.), grant check lookups and reissues, statement pulls, and donor portal login troubleshooting.

Minimum Qualifications:

• Minimum of one to three years’ experience working in donor relations, client/customer service, or philanthropy (or a combination of equivalent experience).
• Experience in delivering high-level customer service, particularly with phone and email communications.
• Strong written and verbal communication and interpersonal skills to work with diverse groups of people and businesses.
• Ability to maintain confidentiality of both client and staff information.
• Commitment to maintain a consistent quality of work while sticking to a timeline. Strong organizational skills and a high attention to detail.
• Ability to work in a fast paced, culturally diverse environment.
• Strong computer skills, including experience with database management and proficiency with Microsoft Office suite.
• Ability to work in-office on a weekly basis.
• Dedication to the vision, mission, and values of Seattle Foundation, including our commitment to address racial and economic inequities in our region.
• Ability to work independently and collaboratively within a team in a dynamic, evolving work environment.

Commitment to Diversity, Equity and Inclusion:

Seattle Foundation envisions a thriving region of shared prosperity, belonging, and justice, where all individuals and communities have equitable access and outcomes, regardless of race, place, or identity. We are committed to advancing racial equity using an intersectional lens, and integrate our diversity, equity, and inclusion efforts into all that we do. We hold ourselves accountable to uphold our organizational strive to values and do better every day.

Physical Demands and Working Conditions:

The work is performed in an office setting, or a hybrid office/remote combination. All positions require the capability of working at a PC for extended periods. Team efforts with event support may require periods of physical activity involving standing, walking, moderate lifting and event set-up support. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions of the role.

Safety and Health Requirements:

Seattle Foundation places the health and safety of its employees and the communities we serve as our highest priority. To support this priority, we require that all employees be fully vaccinated against COVID-19. Waivers are available for accepted medical and religious exemptions.