Description

Job Summary: Members of the Outside Service Team are responsible for assuring exceptional, first-class service for our guests. Outside Service Team Members must give a positive first impression of the golf course as well as contribute to maintaining a functional course through guest assistance, cleaning of golf carts, and other appointed tasks. 

Job Responsibilities: 

• Greet all guests and members in a friendly manner 

• Prepare carts for operations 

• Prepare the driving range 

• Load clubs and equipment onto carts for guests 

• Ensure there are clean and folded towels available 

• Clean the range and retrieve balls 

• Clean clubs and load into car for guests 

• Maintain golf course 

• Run food and beverages to guests 

• Monitor the parking lot 

• Monitor and clean the short game and long game practice areas 

• Maintain the washing, cleaning, and stocking of our golf cart fleet 

• Monitor the towel, scorecard, pencil, and golf tee supply 

• Be accessible and available to assist in any station of need 

• Anticipate and meet the needs of each guest whenever possible 

• Maintain the Cart Fleet 

• Clean and inspect the rental sets. Report any deficiencies to the professional staff immediately 

• Maintain an organized and clean bag room operation 

• Transport all golf clubs from the receiving area to the staging areas in preparation for play 

• General restroom cleaning along the course 

• Equipment Drop Attendant 

• All other duties as assigned

Qualifications

Education and Experience: 

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs 

• Ability to read, write, speak, and communicate in basic English preferred 

• Previous experience in the golf industry preferred 

• Previous customer experience preferred

Knowledge, Skills, & Abilities: 

• Detail oriented and thorough

• Ability to remain discreet and respect the privacy of guests 

• Ability to perform consistent work to the highest of standards 

• Ability to interact with guests in a pleasant friendly way 

• Ability to drive a golf cart 

• Basic knowledge of golf operations 

• Ability to think critically 

• Ability to solve conflicts individually 

• Ability to work as part of a team effectively and efficiently

• Ability to multi-task