The Stanwich Club, a Platinum Club, and Distinguished Club of America, is seeking an entrepreneurial minded individual to manage and direct retail operations.

Director of Retail

The Director of Retail will report to the General Manager. Associates include the Director of Golf, Head Golf Pro, Assistant Golf Professionals, Outside Services Manager, and Golf Member Services Team. 

Education and Experience:

· Four-year

bachelor’s degree in business, marketing or fashion preferred.

· Minimum of three years’ experience at a private equity club or high and resort preferred.

· Minimum of four years’ experience developing in managing a buying plan.

· Proficiency and knowledge in Golf Shop Genius and point of sale software.

· Proficiency and knowledgeable in Microsoft Excel, Word and social media.

Daily Responsibilities:

· Buying, receiving, pricing and display of new merchandise for a single store location

doing approximately 1.2 million in retail sales with upward potential.

· Utilize golf professional staff, including Assistant Golf Professionals in daily

merchandising activities.

· Build and manage annual budget and open to buy under the direction of the General Manager. 

· Develop and grow corporate Merchandise program.

· Develop and grow social media presence

· Implement online buying program and presence

· Evaluate and manage the merchandise mix and product matrix through member interaction.

· Proficient in marketing and promotion of merchandise.

· Maintain rotate and change displays with an exceptional appearance.

· Promote a first-class member shopping environment to include gift, wrapping shipping and

other services.

· Maintain excellent member relations

· Maintain filing of recordkeeping using tracking tools, proficiency, and utilization of Golf

Shop Genius and Jonas

· Supervision and management of inventory receiving office.

· Oversee monthly physical inventory and spot checking.

· Assist the golf operation by serving at the golf shop counter.

· Utilize JONAS POS system to create SKUs, establish pricing, and receive merchandise

· Manage the special-order process ensuring order accuracy, on-time delivery, and handling

any returns. Provide consistent, timely, and effective communication with members throughout the process.

· Meet with vendors to view upcoming product lines and source new vendor merchandise.

· Monitor and manage inventory levels by restocking and placing reorders as needed.

· Responsible for maintaining cost of goods sold that is consistent with monthly/yearly budget.

· Ownership of the entire process for returns and defective items.

· Lead event planning and ordering of all tournament products.

· Assists with invoicing and scheduling payment of invoices in a timely manner.

· Responding appropriately and professionally to members, other departments, and vendors to

overcome challenges, misunderstandings, and complaints.

· Sales forecasting; ability to determine proper stock mix and turnover ratios.

· Manage professional relationships with membership, team members, and sales

representatives.

· Maintain preferred member database and buying habits.

· Attend national PGA and local PGA merchandise shows.

· Investigate new promotions, trunk shows, and special sales outlets.

· Perform other duties as designated by the General Manager.

Compensation

We offer a competitive compensation package including a base salary commensurate with experience and industry standards. In addition, the role includes performance based, comprehensive benefit package, 401k plan, and paid time off. Additionally, we also provide professional development opportunities and a supportive work environment.