Requisition No: 833841

Agency: Management Services

Working Title: BUSINESS INTELLIGENCE ANALYST

Pay Plan: Career Service

Position Number: 72000000

Salary: $58,000 - $65,000

Posting Closing Date: 08/07/2024

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Business Intelligence Analyst

Office of the Secretary
State of Florida Department of Management Services
This position is located in Tallahassee, FL

Position Responsibilities:
The Business Intelligence Analyst reports directly to the Data Science Manager, situated in the Office of the Secretary. This role focuses on projects directed by the Secretary, Deputy Secretaries, and Chief of Staff, to support policy decisions that affect the Department. The primary responsibilities include supporting the data science team, analyzing business processes, and developing process automations for the Department.

Specific responsibilities include, but are not limited to, the following:

• Collaborate with internal and external stakeholders to gather and document requirements for business analysis and automation projects.
• Analyze business processes and workflows to identify opportunities for automation and develop process improvements.
• Design, develop, test, and implement automation solutions using tools like Power Automate, ensuring they meet business requirements and improve efficiency.
• Create and maintain documentation for automation solutions, including process flows, user guides, and training materials.
• Perform data analysis to support business decisions, leveraging statistical and analytical tools.
• Develop and deliver reports and dashboards using business intelligence tools such as Power BI and Tableau.
• Communicate effectively with cross-functional team members and senior management. To convey requirements, plans, and project status.
• Assist with the maintenance and ongoing support of automation solutions across the agency.

Knowledge, Skills, and Abilities:

• Working knowledge of business analysis methodologies and tools.
• Knowledge of business process modeling, data analysis, and evaluation techniques.
• Experience with automation tools such as Power Automate, and a good understanding of robotic and analytic automations.
• Proficiency with business intelligence and reporting tools like Power BI and Tableau.
• Ability to collect, evaluate, and prioritize automation opportunities.
• Strong collaboration skills and the ability to work effectively independently and in a group.
• Ability to deliver quality work under tight timelines and shifting priorities.
Willingness to learn and take on new responsibilities.

Minimum Qualifications:

• Two years of experience in business analysis, computer science, data science, mathematics, statistics, business analytics, or a related field. A postsecondary degree may be used as an alternative for years of experience on a year-for-year basis.
• Experience in business process analysis, automation, and process improvement.
• Experience with automation tools such as Power Automate.
• Proficiency with visualization tools such as Power BI and Tableau.
• Working knowledge of database systems and querying languages (e.g., SQL, etc.) to extract and manipulate data efficiently.
• Understanding of statistical and analytical methods for data analysis.

Why Work With Us?
It's not just about us. We’re as interested in your goals as you are in ours. That's why working as a Business Intelligence Analyst at DMS, you are given the resources to be your best.

You Will Make a Difference: You will provide sound guidance to executive leadership and stakeholders in their efforts to make more strategic, data driven decisions. You will directly contribute to our mission: We Serve Those Who Serve Florida.

You Will Grow: When you join DMS, you will have ongoing professional development opportunities, resources, and exposure to agency initiatives that may interest and will challenge you as you progress in your career.

The Benefits of Working for the State of Florida:

State of Florida employees enjoy top tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out of pocket contributions. State employees also enjoy the option of selecting between two retirement options, including the FRS Pension Plan and the FRS Investment Plan. As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems. For a more complete list of benefits, please click https://www.mybenefits.myflorida.com/.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.