Requisition No: 831171

Agency: Department of Health

Working Title: PUBLIC HEALTH SERVICES MANAGER B-SES - 64084024

Pay Plan: SES

Position Number: 64084024

Salary: $1,645.26 - $1,988.23 biweekly

Posting Closing Date: 06/28/2024

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Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

The incumbent works in the Clinical Health Services Division within the scope of Agency protocols and State and Federal guidelines. This position is responsible for managing the Health Care for the Homeless program telehealth initiatives as well as overseeing outreach efforts of the Mobile Medical Unit and Street Medicine programs and staff that include physicians, nurses, and other paraprofessionals. As such, the incumbent is expected to perform functions requiring independent judgment. The incumbent will perform duties under the direction of the Public Health Services Manager C-SES.

• Oversee the development and implementation plan of telehealth services within the Health Care for the Homeless program for Bayside Health Clinic, Mobile Medical Unit, Street Medicine program and outreach sites.
• Act as liaison to Pinellas County, agency partners and the community, providing education and support regarding the appropriate applications and opportunities provided by telemedicine.
• Coordinate with the technical support team to ensure that problems and system development needs for telemedicine are addressed.
• Monitor program telehealth utilization and makes all required adjustments to maintain efficiency.

• Monitor Street Medicine engagement efforts, nursing, and provider visits to ensure quality measurements and other performance metrics are met.

• Evaluates program customer service, efficiency, effectiveness on the Street Medicine and Mobile Medical Unit.

• Monitors flow of the Mobile Medical Unit and Street Medicine and makes all required adjustments to maintain efficiency.

• Communicates with, recruits, hires, trains, motivates, evaluates, counsels, and disciplines

• Evaluates staff performance through observation, review of records, team meetings, and individual conferences

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Computer skills and an ability to learn and understand the general technical requirements for the telemedicine system.
• With training, ability to provide basic technical support and to triage more difficult problems to appropriate staff.
• Skill in operating a personal computer utilizing word processing, data processing and graphic programs
• Knowledge of methods of data collection
• Ability to positively represent telemedicine to external organizations and participants.
• Ability to collect and analyze data
• Ability to plan, organize and coordinate work assignments
• Ability able to handle multiple tasks simultaneously
• Ability to work independently and be self-motivated and self-directed
• Knowledge of principles and techniques of effective communication
• Knowledge of the principle and practices of health education
• Ability to design and produce health promotion and public health materials
• Ability to establish and maintain effective working relationships with others, previous experience with community organizations and the public
• Ability to apply rules, regulations policies and procedures
• Have a clean Florida driver’s license and have dependable transportation.

Qualifications:

Minimum:

• Access to reliable transportation
• Three or more years of supervisory experience working in a medical office setting
• Three or more years of experience implementing agency and funder policies and establishing operational procedures.
• Three or more years of experience coordinating the development and implementation of telemedicine services.

Preferred:

• Three or more years of experience utilizing an electronic health record.
• Three or more years of experience monitoring programmatic data and staff productivity
• Experience working with the homeless population

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Mobile Medical Unit/Street Medicine Outreach Sites

Bayside Health Clinic: 14808 49th Street N. Clearwater, FL 33762

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.