IT Help Desk Analyst

Title: IT Helpdesk Analyst

Location: Moses Lake, WA

Duration: 6 Months Contract to Hire

Job Description:

• Working knowledge of computers and software.
• Demonstrated experience with Windows 10.
• Experience Administering Active Directory Users, Groups and Computers in Windows Server 2008, Windows Server 2012 and Windows Server 2016.
• Experience troubleshooting and maintaining Microsoft Outlook client.
• Experience supporting Microsoft 365 applications.
• Ability to work well independently and cross-functionally as part of an established and growing team.
• Ability to lead a team of help desk analysts.
• Valid driver license required.
• Ability to travel as required.
• Experience with Cyber-security/major incident response strongly preferred.

Job Types: Full-time, Contract

Pay: $34.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift

Education:

• Associate (Preferred)

Experience:

• Help desk: 5 years (Preferred)
• Windows: 5 years (Preferred)
• Active Directory: 5 years (Preferred)
• Ticketing: 5 years (Preferred)
• supporting Microsoft 365 applications.: 5 years (Preferred)

Ability to Commute:

• Moses Lake, WA 98837 (Preferred)

Work Location: In person

Salary : $34 - $35