Patient Admissions Specialist

The Patient Admissions Specialist is one of 6 staff that provide excellent customer service to patients of the Dental School. The Patient Admissions Specialist will greet and assist patients with getting to scheduled appointments; complete patient registration which includes verifying patient dental insurance and entering the information into the patient chart; and is responsible for answering a high volume of patient phone calls, returning messages, and scheduling patient appointments. The Patient Admissions Specialist also sends and receives patient x-rays and health record information.

Provides administrative assistance and support to unit. Serves as a primary contact for patients and assists with record maintenance and filing. Assists in patient services projects as directed.

Provides customer service, uses patient database software, and answers a high volume of patient calls.

Little high level physical effort is required outside of the following: use of keyboard, sitting, and standing for extended periods and the ability to communicate with others on the telephone and in person.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.