Student Services Representative

Diversity Statement

The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.

Posting Summary
Provide customer service to prospective and current students, faculty, staff and families in the College of Arts & Sciences. Understand and articulate university, college and federal regulations and procedures pertaining to the College of Arts and Sciences. Provide information about college requirements and services to students, faculty, and staff. Monitor inbox and phones for Student Services. Manage and oversee the faculty advisor assignment process. Coordinate outreach and communication to students who receive multiple academic alerts. Serve as primary Navigate (scheduling/advising) support for the college. Participate in College of Arts & Sciences events and activities, including but not limited to Orientation, Commencement, and Visitation Days.
Minimum Qualifications (or equivalent combination of education and experience)
Associate's degree and one to three years related office experience in a customer service setting required. Working knowledge of software applications used to support office functions required.
Desirable Qualifications
Anticipated Pay Range

21.03-22.56/hr

Other Information
Applicants are asked to apply online. Please provide a cover letter, resume and contact information for three professional references.
The College of Arts and Sciences ( CAS ) at the University of Vermont welcomes difference, values collaboration, encourages debate, and stands for integrity, service, and academic excellence. We are dedicated to the rigorous pursuit, understanding, and dissemination of knowledge through the process of discovery, the creation of art, and the practice of teaching. We provide an integrated and engaging multidisciplinary experience that generates creativity, critical thought, effective communication, and a practiced commitment to serve the pressing needs of society and the natural world.
For more information about the College of Arts & Sciences ( CAS ), please visit the CAS website, www.uvm.edu/cas.
Special Conditions

A probationary period may be required, A probationary period may be required for current UVM employees, Bargaining unit position, External candidates must complete a 4-month probationary period, Background Check required for this position