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Upright Citizens Brigade
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The Upright Citizens Brigade Theatre
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Lead Event Staff - NYC
$97k-128k (estimate)
Full Time | Sports & Recreation 1 Week Ago
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The Upright Citizens Brigade Theatre is Hiring a Lead Event Staff - NYC Near New York, NY

Company DescriptionThe Upright Citizens Brigade is home for all things comedy. Whether you’re interested in writing, performing, becoming a stronger public speaker, or just love seeing comedy, UCB has you covered! Our highly trained faculty represents the best writers and performers working in comedy today. The Upright Citizens Brigade Theatre was founded by Matt Besser, Amy Poehler, Ian Roberts, and Matt Walsh in 1999 and operates Theaters and Training Centers in New York & Los Angeles.
Job Description
  • Ensures excellent customer service from front-of-house staff
  • Provides an excellent patron and performer experience at all performances.
  • Maintains the appearance of the lobby and all public areas; communicates with the Venue Manager as necessary to ensure the safety of the venue, staff, and patrons.
  • Is the point of contact to resolve any conflicts at the moment with any patron, ticketing, or performer issues and defers to the Venue Manager for additional assistance
  • Monitors supplies for the e14th Street Campus, promptly alerting the Venue Manager when items are low.
  • Completes and distributes Performer Check-in documents and Student Standby Procedures.
  • Provides leadership in emergencies, including fire alarms and inclement weather warnings.
  • Works closely with management to ensure proper staff is in place for all performances and can fill in gaps on the schedule when needed.
  • Works to ensure all house management needs are met and daily action items from the Venue Manager, Artistic Directors, HR, and UCB Director Staff are completed
Qualifications
  • Computer skills: emailing, reporting, Google Calendar, Google Sheets and Eventbrite administration
  • Experience running a live theatre sound board & light board a plus.
  • Willingness to work a flexible schedule, including days, afternoons, and weekends.
  • Skill in guest relations, phone etiquette, filing, multi-task environment, and attention to detail
  • Ability to communicate, work well with others, and work in a high-volume, public-facing, and sometimes stressful environment.
  • Ability to maintain proper etiquette around high-profile performers and guests.
  • Must be TIPS certified to appropriately manage beer and wine served at the venue.
    • https://www.gettips.com/online/ny-liquor-licenses
Additional Information
Please attach one PDF in the ‘Resume” section which includes your resume plus a short note detailing your experience.
All your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$97k-128k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

07/18/2024

WEBSITE

ucbtheatre.com

HEADQUARTERS

MANHATTAN, NY

SIZE

200 - 500

FOUNDED

1998

CEO

ALEX SIDPIS

REVENUE

$5M - $10M

INDUSTRY

Sports & Recreation

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