The Center Associate is responsible to deliver world-class customer service to all retail customers.He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines and point of sale devices. The Associate also expertly advises our valued customers by providing accurate information on our array of products, services and best value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate will have 2 years of retail sales experience, strong computer and internet skills, a friendly and generally helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business. In addition, the Associate will be willing and able to a flexible schedule of 25-40 hours per week (or more as required by management).

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills:
- Strong retail sales skills with a proven track record of meeting or exceeding sales targets
- Excellent communication skills in English, both verbal and written
- Proficient in operating a POS system and handling cash transactions
- Ability to effectively demonstrate product features and benefits to customers
- Strong time management skills to prioritize tasks and meet deadlines
- Ability to work collaboratively in a team environment
- Knowledge of inventory management and stock replenishment procedures
- Ability to upsell products and suggest add-ons to enhance the customer's shopping experience

If you are passionate about retail sales, have excellent communication skills, and enjoy providing exceptional customer service, we would love to have you join our team as a Retail Sales Associate. In addition to competitive pay, we offer opportunities for career growth and development within our company. Apply now to be part of our dynamic team!

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 25 – 40 per week

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

People with a criminal record are encouraged to apply

Ability to Commute:

• Orlando, FL 32822 (Required)

Work Location: In person