The UPS Store is a great place to work! Apply to join our team today!

Benefits:

• Healthcare

• Flexible Schedule

• Paid Time Off

• Paid Holidays

• Incentive Programs

• Leadership Opportunities

The UPS Store - LAL Horizons has proudly served the Austin community for over 11 years, operating six amazing store locations in Austin, Round Rock and Cedar Park. As a The UPS Store Franchisee, we value: Integrity, Accountability, Service, and Leadership.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. 

Compensation: $16/hour to start with plenty of opportunities to grow!

RESPONSIBILITIES

• Delivers outstanding customer service to all customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership

• Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices in an expert fashion and is willing to teach others

• Maintains a clean, organized, and safe working environment

QUALIFICATIONS

• Prompt, dependable, and responsible

• Helpful, customer service oriented demeanor

• Fun, friendly and outgoing personality

• Retail/ customer service experience

• Strong verbal and written communication skills

• Strong computer skills

• Able to lift 40 pounds