129 Patient Services Coordinator Jobs in Chicago, IL
The US Oncology Network is Hiring a Patient Services Coordinator Near Chicago, IL
AO specializes in treating a variety of cancers including lymphoma lung, breast, prostate, gynecologic, colorectal and head and neck cancers. Our physicians and staff are multi-disciplinary team of highly experienced caregivers focused on helping patients and their families receive the best care and support possible.
SCOPE: Professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in a efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination.
- Collects, proofs for completeness, and files patient forms.
- Updates demographics and insurance information in the system.
- Collects co-pays and balances; provides receipt.
- Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
- Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
- Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines.
- Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
- Records patient cancellations and missed appointments; reschedules appointments.
- Notifies appropriate staff of the cancellation and makes note in patient chart.
- Provides general administrative support by filing charts and forms.
- Maintains lobby area in a neat and orderly manner.
- Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.
- Other duties as requested or assigned. May type memos and forms.
- High school diploma or equivalent required.
- Some receptionist or office experience preferred.
- Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
- Must successfully complete required e-learning courses within 90 days of occupying position.
- Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
- Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
- Commits to Quality: Emphasizes the need to deliver quality products and/or services
WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.
Applicants will be hired into the title appropriate to their credentials and years of experience.
Job Summary
Full Time
$60k-74k (estimate)
02/09/2023
07/28/2024
The following is the career advancement route for Patient Services Coordinator positions, which can be used as a reference in future career path planning. As a Patient Services Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Coordinator. You can explore the career advancement for a Patient Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities
A patient services coordinator performs administrative and customer service duties at a medical facility.
01/13/2022: Grand Rapids, MI
Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans.
01/03/2022: Santa Maria, CA
Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.
01/05/2022: Bradenton, FL
Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.
02/01/2022: Lebanon, PA
Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.
02/08/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICES COORDINATOR jobs
A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car
02/18/2022: Boulder, CO
Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.
02/06/2022: Wilmington, NC
A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.
01/29/2022: Juneau, AK
Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.
02/02/2022: Vincennes, IN
A good patient services coordinator helps patients understand their medical situation and the options available to them.
01/09/2022: La Crosse, WI
Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.
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