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The US Oncology Network
Prescott, AR | Full Time
$33k-41k (estimate)
1 Week Ago
Patient Services Coordinator
$33k-41k (estimate)
Full Time 1 Week Ago
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The US Oncology Network is Hiring a Patient Services Coordinator Near Prescott, AR

OverviewA unique and rewarding position for a Patient Services Coordinator providing administrative and clinical assistance within a private outpatient-based infusion suite.
Job Summary
  • Part-time / 20 hours a week
  • Tuesday through Thursday from 8a to 4p
We extend an extremely competitive offering of pay, benefits to employees, including Medical Health Care, Dental Care, and Vision Plan, 401-k with a matching component, Life Insurance, Short-term and Long-term disability, and Wellness & Perks Programs. Additionally, all opportunities have flexible schedules, daytime hours, and no weekends or major holidays.
ResponsibilitiesProvides administrative support to the infusion suite clinical staff and patients to ensure a seamless patient experience start, entering a new patient into our system, to finish, when a patient leaves the infusion suite. Professionally greets and welcomes patients to the infusion suite. Schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the Intrafusion by McKesson Compliance Program, to include the Code of Ethics, Business Standards, Standard Operating Procedures, and Intrafusion by McKesson’s Shared Values.
  • Greets patients to the infusion suite in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
  • Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms into the EMR. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
  • Answers, screens, and responds to routine questions, routing to appropriate personnel as indicated, or taking thorough messages if the necessary personnel is unavailable. Checks and communicates messages in an accurate and timely manner according to procedures, documenting accordingly.
  • Checks patients out after discharge from appointment by infusion Registered Nurse. Schedules returning appointments in accordance with physician order and, as applicable, insurance approval. Provides patients with appointment details and provides confirmation calls prior.
  • Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Provides general administrative support by electronically filing charts and forms and sorting inbound emails, correspondence, or faxes.
  • Maintains infusion suite in a neat and orderly manner. Maintains a legible supply of forms and appropriate office and medical supplies required for the infusion suite’s daily activities.
  • Unboxes and checks in medication inventory promptly upon receipt, labeling and storing medications as directed.
  • Completes medication inventory counts into system at the end of each day worked, communicating any concerns to the clinical.
  • and business office teams per protocol.
  • Enters new patients and/or changes in therapy into the EMR per workflow, monitors each until approval is obtained, schedules patient once approved, and provides updates to provider or patient throughout the approval process upon request.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
  • Other duties as requested or assigned. May type memos and forms.
QualificationsEducation/Training:
  • High school diploma or equivalent required. Two years of experience in a healthcare setting required.
  • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying position.
  • Demonstrates Adaptability: Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands in a fast-paced environment, shifting priorities; demonstrates flexibility.
  • Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
  • Commits to Quality: Emphasizes the need to deliver quality services.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

08/30/2024

EXPIRATION DATE

09/26/2024

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The following is the career advancement route for Patient Services Coordinator positions, which can be used as a reference in future career path planning. As a Patient Services Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Coordinator. You can explore the career advancement for a Patient Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities

A patient services coordinator performs administrative and customer service duties at a medical facility.

01/13/2022: Grand Rapids, MI

Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans.

01/03/2022: Santa Maria, CA

Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.

01/05/2022: Bradenton, FL

Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.

02/01/2022: Lebanon, PA

Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.

02/08/2022: Salisbury, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on PATIENT SERVICES COORDINATOR jobs

A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car

02/18/2022: Boulder, CO

Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.

02/06/2022: Wilmington, NC

A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.

01/29/2022: Juneau, AK

Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.

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A good patient services coordinator helps patients understand their medical situation and the options available to them.

01/09/2022: La Crosse, WI

Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.

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