The Vermont Country Store

We’re on the hunt for some folks to join our team as Customer Service Representatives — people who love Vermont like we do and swear by our practical and hard-to-find products so they can help our customers find just what they need and a little something they want from our catalog and online store.

If that sounds like fun, you may be just the person we’re looking for!

Every Customer Service Representative receives on-the-job training! 

Location: 15 West Street, Rutland, VT

Current Customer Service Hours of Operation:

Monday – Saturday: 8:00am – 8:00pm

Sunday: 10:00am – 6:30pm

 A Sampling of What You’ll Do

• Answer customer phone calls to assist with placing orders from our catalog or online store
• Answer customer questions about products and orders
• Become knowledgeable about products offered by The Vermont Country Store
• Build relationships and engage customers during phone calls

Who We’re Looking For

• Must be a Vermont resident
• Must have an internet speed of at least 30mbps for remote work
• Must be at least 16 years of age
• Dependable, enthusiastic, and flexible team player
• Ability to learn new computer applications
• Ability to use a computer keyboard and mouse
• Desire to work in a fast-paced environment

About Us

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company’s image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine’s Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don’t check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

What You’ll Love About The Vermont Country Store

• Flexible schedules!
• Potential for year-round employment
• Free local bus service
• Employee referral bonus
• 40% employee discount
• Fun seasonal activities and giveaways
• Perks including Vermont Area Attractions discounts