51 Overnight Front Desk Agent Jobs in Dallas, TX
The Village Dallas is Hiring an Overnight Front Desk Agent Near Dallas, TX
Key Responsibilities
- Perform all check-in and check-out task
- Manage online and phone reservation
- Inform customers about payment methods and verify their credit card dat
- Register guests collecting necessary information (like contact details and exact dates of their stay
- Welcome guests upon their arrival and assign room
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Minimum one (1) years previous front desk experience
- high school diploma or equivalent required; Degree in hotel management is a plus
- Well-developed leadership skills
- Ability to give clear, concise instructions
- Proactive work style
- Ability to work well under pressure and keep calm in difficult situations
Job Summary
Full Time
$28k-37k (estimate)
06/10/2024
07/06/2024
thevillagedallas.com
Dallas, TX
50 - 100
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The job skills required for Overnight Front Desk Agent include Customer Service, Housekeeping, Credit Card, Leadership, Payment Method, Travel Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Front Desk Agent positions, which can be used as a reference in future career path planning. As an Overnight Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Front Desk Agent. You can explore the career advancement for an Overnight Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Front Desk Agent job description and responsibilities
Hotel Front Desk Clerks have the following responsibilities such as make advance reservation and answer about customer inquiries.
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A quick and decisive response will get the end user productive again and they will be satisfied that the service desk has helped them get their job done.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Front Desk Agent jobs
Apply to open guest service positions.
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Formulation of the reservation request.
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Get the Right Service Desk Tools.
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Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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Step 3: View the best colleges and universities for Overnight Front Desk Agent.
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