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Customer Service Representative - $18+/Hr - 1st Shift
$39k-49k (estimate)
Full Time | Business Services 1 Week Ago
Save

The Wood Companies is Hiring a Customer Service Representative - $18+/Hr - 1st Shift Near Benton, MI

1st Shift Customer Service Representative
Hours: Mon-Fri 8am-5pm with one hour for lunch or
Mon-Fri 8:30am-5pm with half hour lunch
Job Summary:
To assist and facilitate the flow of orders between sales, customers, planning and manufacturing.
Job Responsibilities:
  • Ensure all sales orders are processed accurately and in a timely manner based on client requirements
  • Coordinate and follow up with all installations and invoicing
  • Process customer complaints and ensure all issues are documented, understood and resolved in a timely and complete manner
  • Communicate throughout all workflow to ensure deliverables are on track and both sales and customer expectations are managed
  • Communicates schedule opportunities and works closely with key stakeholders to ensure timeliness and quality of every job
  • Maintain visibility of expedites utilizing the daily ship report and open order report
  • Ensure correct ship to method prior to ship time.
  • Process request credit memos and return material authorizations and investigate cause
  • Process non-conforming product report and create replacement job orders
Job Requirements:
  • Strong communication skills, both oral and written
  • High School diploma required
  • 6 to 12 months customer service experience in manufacturing preferred
  • Detail orientated
  • Proficient in Microsoft Office
  • Strong math skills
Wage: $18 , Depending upon experience
Interview required with company
For more information, please contact Carrie at 269-605-4133
INDBH

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

06/18/2024

EXPIRATION DATE

08/16/2024

WEBSITE

woodstaffing.com

HEADQUARTERS

SOUTH BEND, IN

SIZE

25 - 50

FOUNDED

1978

TYPE

Private

CEO

DOUGLAS M WOOD

REVENUE

<$5M

INDUSTRY

Business Services

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