The Zone offers a fast paced, energetic, family oriented work environment that focuses on serving our guests. We have been in business for over 18 years and are hiring a full time lead staff member. The ideal candidate will organize and manage the operations and maintenance of the business. You will be responsible for setting standards for acceptable levels and methods of all operations; conducting inspections of attractions and building; while recommending and implementing new projects and improvements.

Job Duties:

Hands-on leader; manage day-to-day operations; ensuring quality standards are met while meeting all expectations of our guests.

Provide recommendations for and ensure compliance with operational policies, priorities, and standards relating to operations. Ensure all personnel perform their job safely, efficiently and adhere to all policies & procedures.

Handles guest complaints, settles disputes, and resolves conflicts.

Sets a positive example for guest relations. Displays outstanding customer service skills.

Responsible for daily cash handling and reconciliations.

Requirements:

Must have supervisory and sales experience in entertainment, customer service, retail, restaurants, and hospitality.

Great customer service and conflict resolution experience.

Must be able to work weekends, evenings and holidays.

Compensation:

Competitive wage TBD based on experience.

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Detail-oriented -- would rather focus on the details of work than the bigger picture

Achievement-oriented -- enjoys taking on challenges, even if they might fail

Autonomous/Independent -- enjoys working with little direction

Innovative -- prefers working in unconventional ways or on tasks that require creativity

High stress tolerance -- thrives in a high-pressure environment

Job Types: Full-time, Part-time, Contract

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Do you have a valid driver licenses?

Education:

• Associate (Preferred)

Experience:

• management: 1 year (Preferred)

Work Location: In person