Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness – Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Rehabilitation Assistant supports the day-to-day operations of the physical, occupational, and speech therapy department including patient registration, scheduling, insurance authorization, assisting therapists with patient care when needed, routine cleaning tasks, and placing orders for department supplies. Job Description: KEY ACCOUNTABILITIES: 1. Demonstrates responsible actions and initiatives and promotes successful relationships to positively impact patient/customer care. 2. Communicates to department manager and supervisor regarding questions and concerns with daily operations, and serves as a liaison between patient and therapy team members. 3. Demonstrates competency with assisting therapists with patient care tasks as appropriately delegated by the supervising therapist. 4. Demonstrates proficiency at registering and scheduling therapy patients, and manages patient flow with schedule maintenance. Proactively problem solves access issues that arise when scheduling including adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. 5. Takes ownership of department cleaning tasks and maintains cleaning logs and temperature logs to ensure compliance with Joint Commission standards. 6. Completes reports and performs data collection as assigned by department manager and/or supervisor. 7. Manages registration and scheduling error work queues to facilitate a clean-claim billing process. 8. Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary ThedaCare information QUALIFICATIONS: • High School diploma or GED preferred • Must be 18 years of age • • American Heart Association Basic Life Support (BLS) PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Occasional exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional contact with aggressive and or combative patients • Occasional exposure to heat sources such as hot water for splinting or heat gun 32 hrs/wk Scheduled Weekly Hours: 32 Scheduled FTE: 0.8 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No About ThedaCare ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities. This job posting is available in other languages besides English free of charge. Please contact the ThedaCare Employment Center to make your request at 920-830-5800 and then prompt “1”. ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.