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Title : Deskside Support
Location : Demopolis (AL)
Rate : $21/hr on W2 or $25/hr on C2C
Contract
Responsibilities:
REQUIREMENTS:
⦁ Strong hands on experience needed on end user support for Windows PC and Mac related issues
⦁ Ability to assign and work on incident tickets through Service Now.
⦁ Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
⦁ Ability to support new user onboarding and preparing necessary IT equipment's.
⦁ Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
⦁ Ability to follow technical guides for imaging and configuring new pcs.
⦁ Ability to work through Resolving end users issues related to hardware and software.
⦁ Well versed in note taking and gathering information on issues for ticket in Service Now.
⦁ Proactive mindset and eagerness to learn with enthusiasm for helping others.
⦁ Willing to get additional training from team members or attend available trainings.
⦁ Ability to fix issues and support all flavors of client operating systems including windows and Mac
⦁ Ability to support iOS and other handheld devices.
⦁ Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
⦁ Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's) Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams
Temporary
IT Outsourcing & Consulting
$49k-63k (estimate)
06/05/2024
07/10/2024
themesoft.com
PLANO, TX
100 - 200
2004
MAHALAKSHMI MANICKAM
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Deskside Support include Operating System, Microsoft Office, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support positions, which can be used as a reference in future career path planning. As a Deskside Support, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support. You can explore the career advancement for a Deskside Support below and select your interested title to get hiring information.