POSITION SUMMARY

A Resident Adviser provides daytime and/or overnight residential management of, a therapeutic community of Crossroads for Women at both our Los Lunas and Albuquerque Campuses. Responsible for enforcing visitor and overnight policies. Maintain In/Out log and checking for inconsistencies. Monitor for unusual activity in and around the property and report to RA Lead. Participate in good communication with clients while maintaining appropriate boundaries. Maintain close communication with staff regarding client’s clinical or policy issues. In cases of crisis consult RA Lead/Case Manager/support staff for backup and hold client meeting if relevant to process the crisis. May not have or be under the influence of drugs or alcohol during work hours and/or while on property.

REQUIREMENTS:

Education & Experience:

• Associate's degree or at least 2 years of experience working with underserved populations with a history of mental health, substance abuse, homelessness, and incarceration. Prefer candidate with prior experience in Harm Reduction and Trauma Informed Care.

Knowledge:

• Must have a working knowledge and appreciation for gender specific and trauma informed care principles and application.
• Must have an understanding of the dynamics of substance abuse, mental health issues, homelessness, interpersonal violence, and harm reduction.

Qualities:

• Ability to maintain professional relationships and boundaries with clients.
• Conduct relationships in such a way as to promote mutual respect, public respect, and improvement of services.
• Must possess a valid New Mexico driver’s license, a clean driving record (no DUIs within the last 5 years), and proof of insurance; able and willing to travel locally as needed.
• Must be willing and available to work evenings and weekends as assigned.
• Must possess ability to follow through with guidelines set forth in the Prison Rape Elimination Act (PREA).
• This position is subject to a Criminal Background Check (post-offer).
• Ability to obtain CPSW or CHW certification highly desired.

Skills:

• Excellent assertive communication skills.
• Organizational ability for reports and paperwork.
• Good problem solving ability.
• Ability to adhere to strict standards of confidentiality.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to sit for long periods of time. This position requires long periods of computer usage including typing and viewing a monitor.
• The employee frequently is required to use hands, fingers to handle and feel. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception. Speak and hear face to face.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS:

• Enforce overnight and daytime policies as outlined in the service agreement.
• Enforce visitor policies as outlined in the visitor’s policy.
• Maintain sign in/out log and check for log consistency with client passes, daily schedules, work hours and mileage logs. Report any problems or inconsistencies to Program Director/Case Manager.
• Unlock client’s apartments as needed.
• Check client’s in with signature confirmation at curfew.
• Monitor unusual activity on or near the property and report occurrences to staff or relevant authorities.
• Provide overnight report to staff daily.
• Maintain excellent boundaries with clients regarding discussion of personal problems, client’s problems, personal space, phone use, rides and etc.
• Refer client’s clinical or policy issues to Program Director\Case Manager.
• Assist in identifying back-up coverage as needed.
• Participate in clinical team meetings as needed.
• Contact Program Director to discuss needs and concerns as needed.
• In cases of crisis, consult Program Director/Case Manager for backup and hold client meeting if relevant to process the crisis.
• Be available to provide transportation to clients as needed.
• Ensures that facility is a safe and protected environment including developing and implementing appropriate procedures for handling day-to-day and crisis-related situations.
• Participate in agency-wide meetings, events, and initiatives.
• Other duties as assigned and relevant to the success of the mission of Crossroads for Women.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Every weekend
• Night shift
• Overnight shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person