Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100 countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
Summarized Purpose:
Provides general support to technical procedures. Collects study-specific data by performing technical and
non-technical procedures and interacting with patients. May also assist with the verification of patient
data and collecting source documentation to complete the medical history
Essential Functions:
•May perform technical procedures at the site including vital signs, blood
collection, height, weight, electrocardiogram etc. as per local regulations.
•Fully informs patients about the tests to be conducted and guides patients in the requirements of the trial.
•Performs non-technical procedures, including urine collection, subject walks and safety monitoring.
•Prepares and calibrates equipment for testing to ensure proper functioning.
•Interacts regularly with patients during study visits in order to perform study
related procedures.
•Undertakes screening tests in accordance with protocol requirements.
•Answers incoming telephone calls.
•Assists in the lab and/or liaises with laboratories regarding sample collections and sample processing.
•Completes clinical supply orders and maintains appropriate levels.
•May collect medical history information for potential patients, liaising with
medical facilities and networks to collect patient files, documentation and other relevant information as may be required as per protocol.
•Maintains accurate freezer logs, specimen labelling and other documentation when required.
•May take consent if permitted according to country regulation.
•Reports Quality Incidents and supports investigation and resolution.
•Provides administrative support as needed.
•Ensures adherence to COP's, SOP's and GCP and local regulations.
•Note: Some tasks listed above only to be conducted as per country regulations and with relevant valid qualifications/ certification or supervision.
Job Complexity: Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
Job Knowledge: Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Supervision Received: Normally receives little instruction on daily work, general instructions on newly introduced assignments.
Business Relationships: Contacts are frequent with individuals representing other departments, and / or representing outside organizations. Contacts involve obtaining or providing information or data on matters of moderate importance to the function, or the department, or which may be of sensitive nature.
Qualifications:
Education and Experience:
•High / Secondary school diploma or equivalent and relevant formal academic/vocational qualification
•Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
•Good medical terminology
•Ability to perform conducting of vital signs
•Phlebotomy proficiency
•Strong understanding of Good Clinical Practices (GCP), with ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and WPDs
•Strong interpersonal skills, customer service philosophy and flexibility to handle last minute and frequent changes to study flowcharts
•Ability to interpret study protocols
•Strong problem-solving and mediation skills to function with multiple types of individuals in potentially difficult or uncomfortable situations
•Firm organizational and time management skills with the ability to multitask and oversee numerous studies with a variety of therapeutic areas and sizes simultaneously
•Proficient computer skills (i.e., Microsoft Office and computerized databases such as Oracle)
•Strong data integrity skills and attention to detail
•Good understanding of the clinical research process preferred (GCP, Informed consent, drug dispensing and accountability, data collection)
•Ability to work well in a collaborative team environment
Management Role:
No management responsibility
Working Conditions and Environment:
•Work is performed in an office or clinical environment with exposure to electrical office equipment.
•Occasional drives to site locations. Potential Occasional travel required.
Physical Requirements:
•Frequently stationary for 4-6 hours per day.
•Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
•Occasional mobility required.
•Occasional crouching, stooping, bending and twisting of upper body and neck.
•Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
•Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
•Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
•May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
•Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
•Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
•Regular and consistent attendance.
Salary Transparency
The salary range estimated for this position is $23-24/hr. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.
We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally include:
•A choice of national medical and dental plans, and a national vision plan
•A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HSAs) or Health Savings Account (HSA)
•Tax-advantaged savings and spending accounts and commuter benefits
•Employee assistance programs
•At least 120 hours paid time off (PTO). 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer rime off in accordance with company policy.
•Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Accessibility/Disability Access
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
EEO & Affirmative Action
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Compensation and Benefits
The hourly pay range estimated for this position based in New York is $17.85-$29.75.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards