CORE VALUE COMMITMENT

In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another’s diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration.

JOB SUMMARY

Provides information for patient diagnosis and treatment by processing and maintaining the stability of patient specimens and by performing the ordered laboratory tests.

ESSENTIAL JOB FUNCTIONS

• Oversee the daily activities of laboratory staff, with a focus on monitoring the quality of work, workflow, and turn-around-times, providing technical assistance and constructive feedback.
• Assist laboratory manager with staff scheduling to ensure proper coverage and staffing levels throughout the day and minimizing overtime.
• Act as a point of contact when Laboratory Manager is not available.
• Act as a super user for Electronic Health Records (EHR) and Laboratory Information System (LIS) and be a resource to phlebotomy, laboratory, and clinical staff.
• Advanced knowledge of laboratory instrumentation to provide training to new staff members and assist in providing education and continuing development to current staff members.
• Oversee inventory management and supply ordering, informing manager of special departmental needs.
• Oversee and help monitor quality control and linearities for analytes, establishing new ranges and provide data to address quality issues.
• Participate in the evaluation, review, and training of new and established techniques and procedures including instrumentation requirements, method comparison, new instrument set up, correlations, and procedures.
• Participate in review of lab procedures and reports any discrepancies to the Laboratory Manager.
• Perform all testing that qualifies under the Clinical Laboratory Improvement Amendments (CLIA) definition of moderate complexity testing, as well as waived testing.
• Adhere to all laboratory safety practices and emergency procedures to ensure safety and emergency preparedness.
• Follow the department procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Adhere to the department quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
• Monitor and identify potential problems that may adversely affect test performance or reporting of test results, correcting as appropriate or immediately notify laboratory manager.
• Follow the laboratory’s established corrective action policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
• Assist designated technical consultant with maintaining thorough and accurate documentation of quality control, proficiency testing, corrective action, quality assurance and instrument troubleshooting.
• Assist designated technical consultant with documentation and retention of all required activities and documents to assure compliance with both regulatory and accreditation standards applicable to the laboratory.
• Participate in CLIA inspections as needed.
• Participate in educational, professional development activities and training exercises as required.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of laboratory standards, procedures and equipment, accessioning, verifying specimens and specimen requirements
• Knowledge of medical terminology.
• Knowledge of HIPAA privacy rules.
• Skill in communicating in a professional manner, both verbally and in writing.
• Skill in planning, organizing, and time management.
• Skill in using a computer and a variety of software, including Electronic Health Records (EHR) software, Laboratory Information System (LIS), Word, Excel, Access, and Outlook.
• Skill in managing multiple priorities and problem solving.
• Ability to work effectively under pressure to meet established goals and objectives.
• Ability to maintain high levels of professional and personal integrity.
• Ability to convey professional demeanor and sound judgment in dealing with patients’ care, protection of patient privacy, and confidentiality.
• Ability to work independently and in a team environment.
• Ability to act as a good representative of the company.

EDUCATION & EXPERIENCE

Bachelor’s degree from an accredited college or university in Medical Laboratory Science or related science, which includes a one-year internship in an approved clinical laboratory required. American Heart Association BLS/CPR certification required. Medical Lab Scientist (MLS) or Medical Lab Technician (MLT) certification required. A minimum of three (3) years of experience as a clinical, hospital, or referral laboratory setting, utilizing electronic Health Records (EHR) required. One (1) year of experience in phlebotomy preferred.

Think Whole Person Healthcare is an Equal Opportunity Employer