22 Help Desk Jobs in Miami, FL
SORT BY
R
C
B
Baptist Health of South Florida Federal Credit Union
Miami, FL | Full Time
$55k-68k (estimate)
4 Days Ago
T
R
R
A
A
T
C
C
C
P
P
M
I
F
T
S
L
C
S
Think Consulting is Hiring a Help Desk Near Miami, FL
Help Desk Specialist IIJob OverviewThink Consulting is actively seeking a Help Desk Specialist II to join a leading government agency in Miami, FL. This role requires a U.S. Citizen with a clean background and good financial history. The position is contract-based with a pay rate of $25.32/hr and involves providing IT and user support for federal agency customers.
Key Responsibilities
Key Responsibilities
- Assist district IT staff with day-to-day operations and administration of IT systems.
- Provide end-user support for IT-related issues.
- Install and maintain hardware and software.
- Administer user accounts and monitor IT systems.
- Utilize trouble tickets to track and resolve issues.
- Train district users on IT systems.
- Physically move IT equipment as needed.
- Travel to other district offices, possibly 1-2 days per week.
- Excellent written and oral communication skills.
- Experience providing direct end-user support, including telephone and on-site assistance.
- Hands-on familiarity with network, telecommunications, and operating systems environments.
- Experience with DOJ office automation environments.
- Proficient in government word processing, spreadsheet, and email systems.
- Pleasant telephone manner.
- Ability to obtain a security clearance.
- Valid driver's license.
- Must be a U.S. Citizen.
- Experience in a government and/or litigation support environment.
- Prior teaching/training experience with computer applications, especially databases and automated litigation support.
- Previous experience in automated litigation support.
- Prior Help Desk experience in IT.
- Undergraduate degree.
Job Summary
JOB TYPE
Contractor
SALARY
$70k-88k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
08/01/2024
WEBSITE
think-consulting.com
SIZE
<25
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
