2 IT Help Desk Jobs in Lexington, KY
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thinkbyte Consulting, Inc is Hiring an IT Help Desk Near Lexington, KY
Job Details
Job Description:
- Associate degree in information technology or Comp TIA A certification and a minimum of two years of experience in information technology or a related filed is required. Technical skills include extensive PC and network troubleshooting skills in an enterprise environment.
Preferred Qualifications
- 4 years previous experience in an IT support environment preferred. Desktop environment experience and knowledge of ITIL concepts is recommended.
- Help Desk Institute Service Center Analyst (HDI-SCA), Google Developers, Google IT Professionals, or other relevant certifications are desired. Demonstrated technical aptitude, customer service, and communications
- Working knowledge and troubleshooting experience with Microsoft operating systems and Microsoft Office 365.
- Working knowledge of remote network access methodologies including administration of remote access systems utilizing a VPN or VDI, secured by RSA security products.
- Experience in troubleshooting mobile devices (phones, tablets, etc.) and wireless.
- Additional knowledge and troubleshooting network, telecom, and other communication platforms. Knowledge of data center applications such as job scheduling, and monitoring tools.
Job Summary
Full Time
Business Services
$49k-60k (estimate)
08/03/2024
08/30/2024
thinkbyte.net
Santa Clara, CA
<25
Business Services
Related Companies
The job skills required for IT Help Desk include Troubleshooting, Help Desk, Customer Service, IT Support, Microsoft Office, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk positions, which can be used as a reference in future career path planning. As an IT Help Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk. You can explore the career advancement for an IT Help Desk below and select your interested title to get hiring information.
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