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At Third Federal, named for five years in a row as One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.
We are looking for several new team members to join the inbound Customer Care Servicing Call Center family.
Looking for candidates that are passionate about helping others, have a good understanding of our values, work well in a team oriented environment and like to have fun everything else will be provided in our training process.
Job duties may include : handling a variety of customer inquiries regarding checking, savings, certificate of deposits (regular and IRA), debit cards, online banking issues, equity and mortgage service inquiries, as well as opening deposit accounts over the phone.
Responsibilities may vary based upon the skills of the associate. These are full-time, first shift positions at our Customer Care Corporate Campus location, 7007 Broadway Ave, Cleveland, Ohio 44105.
Hours are 8 : 20am 5 : 00pm M-TH, 8 : 20am 6 : 00pm FRI and 8 : 20am 1 : 30pm SAT. Position will require rotation of Saturdays with a day off during the week. Requirements :
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
Last updated : 2024-06-19
Full Time
$44k-55k (estimate)
06/21/2024
09/19/2024
thirdfederal.com
CLEVELAND, OH
1,000 - 3,000
1938
MARC A STEFANSKI
$500M - $1B
Love. Trust. Respect. And a commitment to excellence. These values form the cornerstones of our promise: to really care about our customers, our communities and each other and strive to be the best every day in everything we do. It is a commitment to these values that help Third Federal achieve its mission of helping people achieve the dream of homeownership and financial security, while creating value for our communities, our customers and our stockholders. As we've grown during the last 80+ years, many things have changed about Third Federal: the size of our business, our spectrum of servic...es, and the scope of our ever-advancing technology. However, our values and our mission remain the same.
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The job skills required for Call center representative include Customer Service, Call Center, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
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