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Senior Manager, Sales Operations
ThisWay New York, NY
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$119k-180k (estimate)
Full Time 6 Days Ago
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ThisWay is Hiring a Senior Manager, Sales Operations Near New York, NY

A third-party partner is seeking a Senior Manager, Sales Operations for a leading company in New York, NY. This role is eligible for a hybrid work model with two days in-office. The Senior Manager, Sales Operations will be a subject matter expert on sales operations business metrics and trends, capturing new opportunities through project leadership, and implementing strategies to enhance business growth.
Responsibilities
  • Identify process efficiencies within the sales organization, influence change, and implement new workflows.
  • Establish key sales metrics, measure, and report on the impact of process changes on KPI performance.
  • Develop and operationalize tools, such as CRM and workflows, to monitor and improve business performance and sales workflows.
  • Lead a small internal team of sales operations managers.
  • Leverage data to analyze, identify, and support recommendations for growth.
  • Implement and maintain quality control measures/service level metrics within the department.
  • Develop project plans, set milestones, and ensure timely project completion.
  • Build strategic plans that consider pilots, training, feedback to maximize project impact.
  • Present performance updates and recommendations to senior management and stakeholders.
  • Effectively communicate performance findings, strategies, and recommendations to senior management and key stakeholders.
  • Foster a culture of data-driven decision-making and performance accountability within the organization.
Requirements
  • Bachelor's degree or equivalent is required.
  • Minimum 8-10 years of experience in operations, sales enablement, consulting, project management, or a similar role. E-commerce experience preferred.
  • 3 years of experience as a people leader.
  • Proven track record of implementing innovative ideas, processes, or products in complex organizations.
  • Strong strategic thinking and planning abilities, with effective problem-solving and change management skills.
  • Strong numerical and analytical skills.
  • Ability to adapt to new processes and technologies quickly.
  • Team player with a proactive attitude and work ethic.
  • Demonstrated history of living the company's core values: Customer, Innovation, Team, Accountability, and Trust.
  • Unquestionable integrity and ethics.
Benefits
  • Competitive base salary: $120,000-$150,000.
  • Eligibility for an annual bonus and/or equity grant.
  • Hybrid work model: two days in-office.

Job Summary

JOB TYPE

Full Time

SALARY

$119k-180k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/11/2024

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The following is the career advancement route for Senior Manager, Sales Operations positions, which can be used as a reference in future career path planning. As a Senior Manager, Sales Operations, it can be promoted into senior positions as a Branch Sales and Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Manager, Sales Operations. You can explore the career advancement for a Senior Manager, Sales Operations below and select your interested title to get hiring information.

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