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Thomas Hospital is Hiring a Pre-Registration Clerk I Near South Charleston, WV
JOB SUMMARY
Responsible for timely and accurate pre-registration and insurance verification. Provides upfront collection estimates to patients and collects the amount due. Obtains authorizations for procedures/testing as required by the patient’s insurance company. Accurately interprets managed care contracts and is proficient in the use of the (including but not limited to) Meditech, PA and Passport system.
EDUCATION
High school diploma or GED required
LICENSURE
N/A
EXPERIENCE
Three years of insurance verification experience is preferred but less experience will also be considered.
Must have knowledge of insurance benefits, insurance authorizations and customer service.
CERTIFICATION
N/A
COMPUTER/TYPING/MATH SKILLS
PC skills - demonstrates proficiency in PC applications as required
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
JOB SPECIFIC REQUIREMENTS
Communication - communicates clearly and concisely, verbally and in writing
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties.
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems